Senior Moldflow Simulation Support Engineer

Autodesk; Denver (CO); On-site; USD 60,000 - 108,000; Full time

Job summary

Autodesk is seeking a Senior Technical Support Specialist with strong experience in plastic injection molding and Moldflow to help customers solve engineering challenges using our simulation tools. You will diagnose issues, interpret results, and contribute to AI-assisted troubleshooting and connected workflows across Moldflow, Fusion, and related technologies.

The role emphasizes problem-solving, clear communication, and customer ownership, with opportunities to advance knowledge bases and

Qualifications

• 3-5+ years of experience with plastic injection-molding simulation, preferably Moldflow or equivalent.
• Bachelor’s degree in Plastics Engineering, Mechanical Engineering, Manufacturing Engineering, or related field.
• Strong understanding of injection molding, polymer behavior, processing conditions, and manufacturing fundamentals.
• Experience preparing, running, troubleshooting, and interpreting engineering simulations.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Demonstrated customer focus and ownership of technical problems through resolution.
• Ability to learn quickly in a fast-changing technical environment.

Responsibilities

• Provide expert technical support for Autodesk Moldflow customers.
• Diagnose and resolve issues involving geometry, meshing, materials, process settings, solver behavior, and simulation results.
• Help customers distinguish between software issues, modeling assumptions, and real-world molding or manufacturing challenges.
• Research, reproduce, and document product issues and collaborate with Product Development and Engineering teams as needed.
• Create clear technical articles, troubleshooting guidance, and reusable knowledge for customers and internal teams.
• Use AI-assisted tools to improve troubleshooting, research, and knowledge creation while validating technical accuracy with sound engineering judgment.
• Develop expertise in connected Autodesk workflows, including Moldflow, Fusion, and related design and manufacturing technologies.

Skills

Injection molding simulation

Analytical skills

Communication skills

Customer focus

Fast learner

Problem-solving

Education

Bachelor’s degree in Plastics Eng / Mechanical Eng

Tools

Autodesk Moldflow Insight

Python

APIs

Automation tools

Job description

Autodesk is seeking a Senior Technical Support Specialist with strong experience in plastic injection molding and Moldflow to help customers solve engineering challenges using our simulation tools. You will diagnose issues, interpret results, and contribute to AI-assisted troubleshooting and connected workflows across Moldflow, Fusion, and related technologies.

The role emphasizes problem-solving, clear communication, and customer ownership, with opportunities to advance knowledge bases and