Senior Mobile & Virtual Desktop Support Administrator

Alpha Technologies Inc USA; New York (NY); Vor Ort; USD 80.000 - 110.000; Vollzeit

Zusammenfassung

A leading technology firm is looking for a Mobile Administrator to provide third line support for their virtual desktop and mobile systems across the Americas. The role requires at least 5 years of experience managing systems in Enterprise environments and proficiency in PowerShell scripting. The successful candidate will diagnose real-time incidents, execute maintenance tasks, and suggest pro-active improvements to enhance service availability. Strong teamwork and excellent communication skills are essential. Candidates with ITIL v3 foundation are preferred.

Qualifikationen

• 5+ years of experience managing systems in an Enterprise Environment.
• Experience supporting an end user environment.
• Ability to work under pressure and keep things simple.

Aufgaben

• Provide third line support for Virtua, Mobile and Remote systems.
• Execute planned support activities and maintenance.
• Diagnose and resolve real-time incidents.
• Suggest pro-active improvements for the environment.

Kenntnisse

CCA (XenApp 6.0/6.5 or XenDesktop 5.5 / 7.1)

PowerShell scripting

Excellent verbal and written communication skills

Attention to detail

Strong teamwork and communication

Ability to manage small projects

Conflict management skills

Situational analysis

Ausbildung

ITIL v3 foundation

Jobbeschreibung

A leading technology firm is looking for a Mobile Administrator to provide third line support for their virtual desktop and mobile systems across the Americas. The role requires at least 5 years of experience managing systems in Enterprise environments and proficiency in PowerShell scripting. The successful candidate will diagnose real-time incidents, execute maintenance tasks, and suggest pro-active improvements to enhance service availability. Strong teamwork and excellent communication skills are essential. Candidates with ITIL v3 foundation are preferred.