Senior Microsoft Teams Collaboration Architect & Rooms

PNC; Pittsburgh (Allegheny County); On-site; USD 80,000 - 185,150; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) with company match

Generous vacation policy

Job summary

PNC is seeking a Solution Architect Sr to design and support enterprise collaboration solutions primarily utilizing Microsoft Teams. The successful candidate will be responsible for defining Teams policies, implementing calling solutions, and ensuring the best user experience within the collaboration environments.

This role requires a bachelor's degree and at least 5 years of relevant IT experience, along with proficiency in Azure services and PowerShell scripting. PNC promotes an inclusive work culture where employees can thrive and contribute to the company's success.

Qualifications

• Minimum of 5 years in unified communications or solution architecture.
• Proven experience with Microsoft Teams and related platforms.
• Strong knowledge of Azure services and PowerShell scripting.

Responsibilities

• Design enterprise collaboration solutions with a focus on Microsoft Teams.
• Monitor service health and performance using dashboards and analytics.
• Resolve high-severity production incidents under strict SLA.

Skills

Unified communications

Collaboration technologies

Microsoft Teams

Troubleshooting skills

PowerShell scripting

Education

Bachelor's degree

Tools

Microsoft Entra ID

Azure Autopilot

ServiceNow

Job description

PNC is seeking a Solution Architect Sr to design and support enterprise collaboration solutions primarily utilizing Microsoft Teams. The successful candidate will be responsible for defining Teams policies, implementing calling solutions, and ensuring the best user experience within the collaboration environments.

This role requires a bachelor's degree and at least 5 years of relevant IT experience, along with proficiency in Azure services and PowerShell scripting. PNC promotes an inclusive work culture where employees can thrive and contribute to the company's success.