Senior Microsoft Programs Delivery Manager

rsm; Boston (MA); Hybrid; USD 140,000 - 220,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

RSM in Boston seeks an experienced Manager to lead complex Microsoft programs and major workstreams, partnering with VP- and Director-level stakeholders. You will drive delivery across Dynamics 365 ERP/CE, Power Platform, and Azure, including AI-enabled transformations.

You will mentor consultants, contribute to delivery standards, and collaborate across teams to ensure successful client outcomes and ongoing account expansion. A clear path to Director awaits based on performance.

Qualifications

• 8+ years delivering enterprise programs in management consulting.
• Proven delivery of Microsoft-based programs with budgets $3M+ and teams 8+.
• Strong governance, risk, financial tracking and reporting skills.
• Experience with Organizational Change Management on MS implementations.
• Client-facing experience with VP- and Director-level stakeholders.

Responsibilities

• Lead delivery of Microsoft programs and major workstreams with budgets $3M-$8M and teams of 10-20.
• Manage multi-workstream initiatives across Dynamics 365 ERP/CE, Power Platform, Azure services.
• Lead AI-enabled transformation components leveraging Copilot and OpenAI services.
• Establish project governance, RAID, financial tracking, and executive reporting.
• Apply hybrid delivery methodologies (SAFe, Scrum, waterfall) by client maturity.
• Lead OCM activities impacting 100-500+ users and ensure adoption readiness.
• Support data/analytics delivery with Microsoft Fabric, Power BI, and Purview.
• Escalation point for project-level risks; coordinate with Directors on program escalations.
• Maintain knowledge of Microsoft licensing and implications for scope and delivery.

Skills

8+ years of experience

Microsoft program delivery

Stakeholder management

Governance and reporting

OCM experience

Client-facing engagement

Microsoft ecosystem knowledge

Travel up to 50%

Education

Bachelor's degree

Tools

Dynamics 365 ERP

Dynamics 365 CE

Power Platform

Azure integration services

Job description

RSM in Boston seeks an experienced Manager to lead complex Microsoft programs and major workstreams, partnering with VP- and Director-level stakeholders. You will drive delivery across Dynamics 365 ERP/CE, Power Platform, and Azure, including AI-enabled transformations.

You will mentor consultants, contribute to delivery standards, and collaborate across teams to ensure successful client outcomes and ongoing account expansion. A clear path to Director awaits based on performance.