Senior Microsoft Programs Delivery Lead

RSM US LLP; Washington (District of Columbia); On-site; USD 112,000 - 226,000; Full time

Job summary

RSM is seeking a Manager in our Program and Project Management (PPM) practice to lead delivery of complex Microsoft programs, including Dynamics 365 ERP/CE, Power Platform, and Azure services. You will guide multi-workstream initiatives, act as a trusted advisor to VP- and Director-level stakeholders, and drive client impact across industries.

The role offers a clear path to Director, with hybrid delivery methodologies and a focus on governance, OCM, and business development within Microsoft

Qualifications

• 8+ years of progressive experience delivering enterprise programs in a management consulting environment.
• Proven delivery of Microsoft-based programs or workstreams with budgets of $3M+ and teams of 8+ resources.
• Solid experience with Dynamics 365 ERP, Dynamics 365 CE, Power Platform, Azure integration services.
• Strong understanding of project and program governance, financial tracking, risk management, issue resolution, and stakeholder communication.
• Experience supporting Organizational Change Management (OCM) activities on enterprise Microsoft deployments.
• Client-facing experience engaging VP- and Director-level stakeholders.
• Ability to travel up to 50%.

Responsibilities

• Lead delivery of Microsoft programs and major workstreams with budgets ranging from $3M-$8M and teams of 10-20 resources.
• Manage multi-workstream initiatives across Dynamics 365 ERP, Dynamics 365 CE, Power Platform, Microsoft Fabric, and Azure integration services.
• Lead components of AI-enabled transformation programs leveraging Microsoft 365 Copilot, Copilot Studio, and Azure OpenAI Service.
• Establish and operate project governance including integrated plans, RAID management, financial tracking, and executive-ready status reporting.
• Apply hybrid delivery methodologies (SAFe, Scrum, waterfall) tailored to client maturity and program complexity.
• Lead Organizational Change Management (OCM) activities for Microsoft implementations impacting 100-500+ users, ensuring adoption and readiness.
• Support data and analytics delivery using Microsoft Fabric, Power BI, and Purview.
• Serve as primary escalation point for project-level risks; partner with Directors on program-level escalations.
• Maintain working knowledge of Microsoft commercial licensing (EA, MCA, CSP) and implications for scope and delivery planning.

Skills

Microsoft delivery

Stakeholder mgmt

Program governance

OC M

Client facing

Education

Bachelor's degree

Tools

Dynamics 365 ERP

Dynamics 365 CE

Power Platform

Azure integration services

Job description

RSM is seeking a Manager in our Program and Project Management (PPM) practice to lead delivery of complex Microsoft programs, including Dynamics 365 ERP/CE, Power Platform, and Azure services. You will guide multi-workstream initiatives, act as a trusted advisor to VP- and Director-level stakeholders, and drive client impact across industries.

The role offers a clear path to Director, with hybrid delivery methodologies and a focus on governance, OCM, and business development within Microsoft