Senior Messaging & Production Support Engineer (Onsite)

Apex Systems; Richmond, Northern (VA, KY); Hybrid; USD 95,000 - 120,000; Part time

Benefits offered by this job

ESPP

401K with company match

HSA

EAP

Job summary

Everforth Apex is seeking a Senior Production Support Engineer for an onsite role in Richmond, VA. The position focuses on middleware operations, production support, and liaison between Production and Development teams to diagnose issues in multi-datacenter environments.

Responsibilities include on-call support, implementing automation with Ansible, maintaining data validation and entitlements, and collaborating on resilient messaging architectures.

Qualifications

• Education: Degree in computer science or equivalent.
• Programming: 4+ years in Perl, Python, Bash, or a C derivative (C++/Java).
• UNIX/Linux production environment with multiple hosts (2–4 years).
• Data structures and databases including SQL and NoSQL (2–4 years).
• Troubleshooting production applications and on-call rotation.

Responsibilities

• Provide NonStop Technical Support including OS, Coldloads, Safeguard, TAL, FUP, PUP, SCF, Backups, Expand, and Xypro utilities.
• Define, automate, and maintain support processes for data validation, entitlements integration, and upgrades.
• Optimize existing solutions and design resilient messaging architectures for low latency and high throughput.
• Develop software solutions to address manual work or inefficient processes.
• Translate business requirements into technical definitions, reference models, and blueprints for deployment.
• Coordinate with application and infrastructure teams during releases and manage implementation tasks.
• Assist with tracking vendor support tickets and resolve urgent production issues.
• Participate in on-call support for the production environment.

Skills

Perl

Python

Bash

C/C++/Java

Education

Bachelor's degree in Computer Science

Tools

Ansible

Git

Bitbucket

Jira

Wiki

Job description

Everforth Apex is seeking a Senior Production Support Engineer for an onsite role in Richmond, VA. The position focuses on middleware operations, production support, and liaison between Production and Development teams to diagnose issues in multi-datacenter environments.

Responsibilities include on-call support, implementing automation with Ansible, maintaining data validation and entitlements, and collaborating on resilient messaging architectures.