Onsite Data Center Operations Engineer

Apex Systems; Memphis, Northern (TN, KY); Hybrid; USD 62,000 - 69,000; Full time

Benefits offered by this job

Medical Insurance

401K with company match

Employee stock purchase program (ESPP)

Job summary

Everforth Apex is seeking a Data Center Operations Engineer to provide hands-on, onsite support in a fast-paced colocation environment in Memphis. You will manage hardware, monitor systems, and coordinate with field engineers to ensure continuous uptime.

The role requires lifting up to 65 pounds, flexible hours including after-hours/weekend work, and strong customer communication. This position is 100% onsite with a 10-month contract term.

Qualifications

• Experience with hardware repair and replacing parts inside servers.
• Basic network experience.
• Experience reading Linux logs.
• Linux command-line interface (CLI) experience.
• Strong customer communication skills, both verbal and written.
• Ability to work effectively within an onsite team.
• Ability to lift 65 pounds and work on a ladder.
• Must be a US Citizen or Green Card holder.

Responsibilities

• Open and manage service requests; triage and coordinate break/fix activities.
• Provide day-to-day data center operational support.
• Escort and coordinate with dispatched field engineers.
• Manage parts shipping, receiving, and inventory.
• Maintain and update environment documentation, such as serial numbers, elevations, and runbooks.
• Coordinate with colocation teams for power, cooling, and facility maintenance activities.
• Execute customer-directed system and version updates.
• Proactively monitor servers and notify customers of issues.
• Perform troubleshooting, log collection, and follow vendor-recommended resolutions.
• Support firmware upgrades and hardware break/fix activities, including parts replacement and hardware deployment.
• Perform OS installation, GPU configuration, and system testing to ensure operational readiness.
• Handle urgent issues as they arise, serving as an escalation and coordination point.
• Manage and track tickets.

Skills

Hardware repair

Networking basics

Linux logs

Linux CLI

Customer communication

Team player

Physical ability

US Citizen or GC

RoCE network

Tools

RoCE network

Job description

Everforth Apex is seeking a Data Center Operations Engineer to provide hands-on, onsite support in a fast-paced colocation environment in Memphis. You will manage hardware, monitor systems, and coordinate with field engineers to ensure continuous uptime.

The role requires lifting up to 65 pounds, flexible hours including after-hours/weekend work, and strong customer communication. This position is 100% onsite with a 10-month contract term.