Senior Merchant Platform & Commerce Product Manager (SaaS)

Bask Health; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

Bask Health seeks a Senior Product Manager to own the strategy and development of the merchant platform and commerce experiences. You will manage the merchant portal, catalog, subscriptions, pricing, and configurations across Bask’s Sites and Studio apps.

This hands-on role requires technical product thinking, collaboration with engineering and design, and a focus on scalable, configurable solutions for diverse merchant models.

Qualifications

• 5+ years of professional product management experience shipping software products.
• Technical background with hands-on coding experience and ability to read/write code.
• Experience owning SaaS or complex business applications, esp. merchant/e-commerce.
• Strong understanding of APIs, data models, and modern web apps.
• Proven ability to lead discovery, planning, launch, and iteration.
• Experience designing configurable software used by multiple businesses.
• Ability to translate merchant needs and constraints into clear specs.
• Strong product judgment, prioritization, and roadmap management.
• Experience collaborating with engineers, designers, and stakeholders.
• Excellent written and verbal communication; ability to work independently under tight timelines.

Responsibilities

• Own product vision, strategy, roadmap, and execution for merchant platform and commerce experiences.
• Lead development across merchant portal, catalog, subscriptions, pricing, and configuration.
• Engage merchants and internal teams to understand needs and workflows.
• Improve workflows for product catalogs, subscriptions, pricing, and storefront settings.
• Define merchant configuration experiences across Bask's Sites and Studio apps.
• Translate complex commerce requirements into clear product specs with engineering.
• Develop scalable, configurable solutions supporting multiple merchant models.
• Evaluate APIs, integrations, data models, and tech tradeoffs.
• Identify opportunities to simplify onboarding and reduce configuration errors.
• Coordinate with billing, checkout, and other teams to ensure reliability.
• Define and track metrics like activation, adoption, and efficiency.
• Prioritize improvements using feedback and product analytics.
• Lead initiatives from discovery to launch and ongoing iteration.
• Own product outcomes and continuously improve the merchant experience.

Skills

Product management

Technical background

Read/write code

SaaS/complex business apps

APIs & data models

Discovery to launch

Configurable software

Translate merchant needs

Prioritization & roadmaps

Cross-functional collaboration

Analytical skills

Written & verbal communication

Independent work under deadlines

Job description

Bask Health seeks a Senior Product Manager to own the strategy and development of the merchant platform and commerce experiences. You will manage the merchant portal, catalog, subscriptions, pricing, and configurations across Bask’s Sites and Studio apps.

This hands-on role requires technical product thinking, collaboration with engineering and design, and a focus on scalable, configurable solutions for diverse merchant models.