Senior Mental Health Program Manager

Lifescape Community Services Inc.; Rockford (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

Lifescape Community Services Inc. in Rockford, IL seeks a Senior Mental Health Supervisor to oversee the Senior Mental Health Program daily operations under the Program Services Director.

You will manage staff, ensure regulatory compliance, oversee grants, and drive quality improvements to serve older adults. This leadership role develops services, provides staff training, builds partnerships, analyzes outcomes, and ensures high-quality mental health services, while coordinating with community

Qualifications

• Bachelor's degree in Social Work, Psychology, Public Health, or a related field is required; Master's degree preferred.
• Minimum three years of experience in mental health or human services with older adults.
• Minimum three years of supervisory experience.
• Knowledge of case management, behavioral health services, community resources, and grant-funded programs.
• Strong leadership, organizational, communication, and problem-solving skills.
• Proficiency with Microsoft Office and electronic documentation systems.
• Ability to work independently while leading a collaborative team.
• Valid Illinois drivers license, reliable transportation, current insurance, and acceptable driving record.
• Must successfully complete background checks, fingerprinting, and drug screening.

Responsibilities

• Supervise the daily operations of the Senior Mental Health Program.
• Recruit, train, supervise, evaluate, and coach staff; conduct performance evaluations and administer corrective action when necessary.
• Manage employee schedules, timecards, PTO requests, onboarding, and required certifications.
• Conduct outreach, education, depression screenings, and case management services for older adults, including community and in-home visits.
• Connect individuals with appropriate mental health providers and community resources.
• Monitor program outcomes, maintain grant compliance, prepare reports, and participate in program development and grant writing.
• Develop and maintain policies, procedures, SOPs, and staff training materials.
• Ensure compliance with agency policies, grant requirements, and applicable state and federal regulations.
• Build and maintain partnerships with community organizations and mental health providers; represent Lifescape in community meetings and collaborative initiatives.
• Supervise volunteers, interns, and support groups.
• Participate in audits, quality improvement initiatives, and strategic planning.
• Promote Lifescape's mission through professional conduct, teamwork, and excellent customer service.
• Perform other duties as assigned.

Skills

Leadership

Staff supervision

Communication

Regulatory compliance

Grant management

Quality assurance

Case management

Documentation systems

Microsoft Office

Driver's license

Education

Bachelor's degree in Social Work, Psychology, Public Health, or related field

Master's degree preferred

Tools

Electronic documentation systems

Job description

Lifescape Community Services Inc. in Rockford, IL seeks a Senior Mental Health Supervisor to oversee the Senior Mental Health Program daily operations under the Program Services Director.

You will manage staff, ensure regulatory compliance, oversee grants, and drive quality improvements to serve older adults. This leadership role develops services, provides staff training, builds partnerships, analyzes outcomes, and ensures high-quality mental health services, while coordinating with community