Senior MEMS Quality & Customer Liaison Engineer

SiTime Corp.; Santa Clara (CA); On-site; USD 150,000 - 190,000; Full time

Job summary

SiTime Corp. in Santa Clara is seeking a senior Quality/Customer Quality liaison responsible for investigating and resolving product quality issues, coordinating with engineering and FA teams, and communicating outcomes to customers.

The role requires a BS in engineering or related field, 10+ years in semiconductor quality, and proficiency with 8D, PPAP, FMEA, GD&T, and related tools; the candidate will drive corrective actions and PPAP success while ensuring strong customer relations.

Qualifications

• BS degree in engineering, business, quality or related disciplines.
• 10+ years in customer, manufacturing or supplier quality in semiconductors.
• CMOS/MEMS knowledge is a plus.
• Proficient with 8D, fishbone, 5-Why, Is/Is-Not analyses.
• Experience with APQP, Control Plans, FMEA, GD&T, MSA, PPAP, SPC.

Responsibilities

• Coordinate investigation of customer complaints with local FA/PE teams and report outcomes.
• Partner with engineering and FA to align with customers on quality issues.
• Review and submit customer documentation: qualification and reliability reports, 8D, FA.
• Coordinate customer quality activities, including RFIs and audits.
• Lead PPAP preparation, ensure successful PPAP and customer approval.
• Proactively visit customers and their factories as needed.
• Drive cross-functional initiatives to improve customer score-cards.

Skills

Structured problem-solving

Customer liaison

Quality mindset

Education

BS degree in engineering, business, quality, or related disciplines

Tools

APQP

Control Plans

FMEA

GD&T

MSA

PPAP

SPC

Job description

SiTime Corp. in Santa Clara is seeking a senior Quality/Customer Quality liaison responsible for investigating and resolving product quality issues, coordinating with engineering and FA teams, and communicating outcomes to customers.

The role requires a BS in engineering or related field, 10+ years in semiconductor quality, and proficiency with 8D, PPAP, FMEA, GD&T, and related tools; the candidate will drive corrective actions and PPAP success while ensuring strong customer relations.