Senior Member Services Coordinator — Hybrid Client & Contractor Support

Offres d’emploi Crawford - Mondiales; Jacksonville (FL); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Crawford is seeking a Sr Member Service Coordinator in a hybrid role based in Jacksonville, FL. You will provide expert support to contractors and clients, ensuring accurate documentation and program compliance.

You will monitor reports, uphold quality standards, and assist in resolving complex contractor issues, becoming a trusted resource for Contractor Connection processes to keep daily operations running smoothly.

Responsibilities

• Handle contractor and client inquiries while ensuring accurate documentation and program compliance.
• Monitor reports, maintain quality standards, and support the resolution of complex contractor issues.
• Serve as a trusted resource for Contractor Connection processes and help keep operations running efficiently every day.

Job description

Crawford is seeking a Sr Member Service Coordinator in a hybrid role based in Jacksonville, FL. You will provide expert support to contractors and clients, ensuring accurate documentation and program compliance.

You will monitor reports, uphold quality standards, and assist in resolving complex contractor issues, becoming a trusted resource for Contractor Connection processes to keep daily operations running smoothly.