Senior Member Service Coordinator - Hybrid (Jacksonville)

Crawco; Jacksonville (FL); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Crawford in Jacksonville, FL is seeking a Sr Member Service Coordinator in a hybrid role to support contractor and client inquiries with accurate documentation and program compliance.

The position emphasizes monitoring reports, maintaining quality standards, and resolving complex contractor issues while serving as a trusted resource for Contractor Connection processes to help keep operations running smoothly every day.

Responsibilities

• Provide Expert Support: Handle contractor and client inquiries while ensuring accurate documentation and program compliance.
• Own the Details: Monitor reports, maintain quality standards, and support the resolution of complex contractor issues.
• Be Essential: Serve as a trusted resource for Contractor Connection processes and help keep operations running efficiently every day.

Job description

Crawford in Jacksonville, FL is seeking a Sr Member Service Coordinator in a hybrid role to support contractor and client inquiries with accurate documentation and program compliance.

The position emphasizes monitoring reports, maintaining quality standards, and resolving complex contractor issues while serving as a trusted resource for Contractor Connection processes to help keep operations running smoothly every day.