Sr Member Service Coordinator

Crawco; Jacksonville (FL); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Crawford in Jacksonville, FL is seeking a Sr Member Service Coordinator in a hybrid role to support contractor and client inquiries with accurate documentation and program compliance.

The position emphasizes monitoring reports, maintaining quality standards, and resolving complex contractor issues while serving as a trusted resource for Contractor Connection processes to help keep operations running smoothly every day.

Responsibilities

• Provide Expert Support: Handle contractor and client inquiries while ensuring accurate documentation and program compliance.
• Own the Details: Monitor reports, maintain quality standards, and support the resolution of complex contractor issues.
• Be Essential: Serve as a trusted resource for Contractor Connection processes and help keep operations running efficiently every day.

Job description

Ready to Keep Operations Running Smoothly?
Be the Backbone of Our Membership Services Team!

Join Us as Sr Member Service Coordinator - Hybrid Role | Jacksonville, FL

What's in it for you?

• Provide Expert Support: Handle contractor and client inquiries while ensuring accurate documentation and program compliance.
• Own the Details: Monitor reports, maintain quality standards, and support the resolution of complex contractor issues.
• Be Essential: Serve as a trusted resource for Contractor Connection processes and help keep operations running efficiently every day.

At Crawford, every claim represents a person and a community we help rebuild. As a Sr Member Service Coordinator, your customer service expertise, analytical skills, attention to detail, and knowledge of contractor credentialing processes will help deliver exceptional support to clients and contractors alike.

This is your chance to be part of the One Crawford family - where your work makes a real impact.