Sr Member Service Coordinator

Crawford; Jacksonville (FL); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Crawford in Jacksonville, FL is seeking a Sr Member Service Coordinator for a hybrid role. You will handle contractor and client inquiries, ensure accurate documentation and program compliance, and monitor reports to uphold quality standards.

As a trusted resource for Contractor Connection processes, you will help resolve complex contractor issues and keep operations running smoothly every day, contributing to the One Crawford family.

Qualifications

• Provide expert support to contractor and client inquiries.
• Ensure documentation accuracy and program compliance.
• Knowledge of contractor credentialing processes.

Responsibilities

• Provide expert support: Handle contractor and client inquiries while ensuring accurate documentation and program compliance.
• Own the details: Monitor reports, maintain quality standards, and support the resolution of complex contractor issues.
• Be essential: Serve as a trusted resource for Contractor Connection processes and help keep operations running efficiently every day.

Skills

Customer service

Documentation

Analytical skills

Contractor credentialing

Job description

Ready to Keep Operations Running Smoothly?

Be the Backbone of Our Membership Services Team!

Join Us as Sr Member Service Coordinator - Hybrid Role | Jacksonville, FL

What's in it for you?

• Provide Expert Support: Handle contractor and client inquiries while ensuring accurate documentation and program compliance.
• Own the Details: Monitor reports, maintain quality standards, and support the resolution of complex contractor issues.
• Be Essential: Serve as a trusted resource for Contractor Connection processes and help keep operations running efficiently every day.

At Crawford, every claim represents a person and a community we help rebuild. As a Sr Member Service Coordinator, your customer service expertise, analytical skills, attention to detail, and knowledge of contractor credentialing processes will help deliver exceptional support to clients and contractors alike.

This is your chance to be part of the One Crawford family-where your work makes a real impact.

Ready to put your expertise to work and help restore lives?