Senior Meetings & Events Services Manager

McLemore Resort Manager LLC; Georgia; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay!

Hotel Discount Program

401k with employer match

Benefits - Health, Dental, Vision, and

Tuition Reimbursement

Job summary

Valor is seeking a Conference Services Manager to act as the primary liaison between clients and the hotel, ensuring flawless execution of meetings, conferences, and group events from contract to completion.

You will plan, organize, and manage all details related to group room blocks, meeting space, catering, billing, and client satisfaction while driving revenue through strategic upselling and high-touch service.

Qualifications

• Ability to perform critical analysis and manage wide-range of information.
• Extensive knowledge of negotiating, principles and practices within catering sales, food and beverage, and sales procedures associated with the hotel industry.
• Excellent oral, written and presentation skills sufficient to produce sales and marketing communication that properly reflect the Foundation Image.
• Listen effectively.
• Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives.
• Communicate to both, guests and fellow associates, professionally and positively.

Responsibilities

• Plan and coordinate meetings and group events, including room blocks, catering, AV, and transportation.
• Create BEOs and group resumes; ensure clear communication across departments.
• Manage client relationships from planning to post-event follow-up and on-site support.
• Upsell menus and services to maximize profitability; manage group billing and final invoices.
• Maintain accurate client files in CRM and ensure compliance with hotel policies.

Skills

Event Planning

Client Relations

Negotiation

Communication

Project Management

CRM Awareness

Tools

Delphi

Amadeus

Job description

Valor is seeking a Conference Services Manager to act as the primary liaison between clients and the hotel, ensuring flawless execution of meetings, conferences, and group events from contract to completion.

You will plan, organize, and manage all details related to group room blocks, meeting space, catering, billing, and client satisfaction while driving revenue through strategic upselling and high-touch service.