Conference & Events Manager

The-American-Hotel-Atlanta-Downtown,-Tapestry-Collection-By-Hilton; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Team Member Hotel Discount

401k with employer match

Health, Dental, Vision, Life Insurance

Tuition Reimbursement

Job summary

Valor is seeking a Conference Services Manager to serve as the primary liaison between clients and the hotel, ensuring seamless execution of meetings, conferences, and group events from contract to completion.

You will plan, organize, and manage all details related to group room blocks, meeting logistics, catering coordination, billing, and client satisfaction, driving revenue through upselling while delivering high-touch service.

Qualifications

• Experience negotiating catering and F&B terms.
• Excellent oral, written and presentation skills.
• Ability to manage complex projects and set priorities.

Responsibilities

• Plan and coordinate group events and room blocks.
• Create Banquet Event Orders (BEOs) and group resumes.
• Communicate event details across departments.
• Support on-site during events and address issues.
• Maintain post-event client follow-up and feedback.

Skills

Event planning

Upselling

Contract management

CRM systems

Tools

Delphi

Amadeus

Job description

Valor is seeking a Conference Services Manager to serve as the primary liaison between clients and the hotel, ensuring seamless execution of meetings, conferences, and group events from contract to completion.

You will plan, organize, and manage all details related to group room blocks, meeting logistics, catering coordination, billing, and client satisfaction, driving revenue through upselling while delivering high-touch service.