Senior Medicare Implementation Manager (Hybrid)

Blue Shield of California; California; Hybrid; USD 115,000 - 172,000; Full time

Benefits offered by this job

Hybrid work model

In-office two days per week

Job summary

Blue Shield of California is seeking an experienced Manager for the Product Lifecycle team to drive 3–5 year roadmaps, oversee regulated materials, and coordinate changes with cross-functional partners across Sales, Product, Network, Legal, and Configuration. You will ensure timely delivery of mandated member-facing communications and lead complex projects in a hybrid office setting.

The role requires strong leadership, regulatory knowledge in health insurance marketing, and the ability to

Qualifications

• Bachelor’s degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• Requires at least 7 years prior relevant experience
• 2 years prior people management experience gained as a team leader, supervisor, project/program manager, or manager of contingent workers
• Strong interpersonal, negotiation and communications (verbal, written & presentation) skills
• Ability to multitask with multiple deadlines and/or milestone requirements
• Good analytical and quantitative skills with ability to use advanced features of Excel, PowerPoint and Word
• Understands basic management approaches such as work scheduling, prioritizing, coaching and process execution, work organization, risk management and delegation
• Knowledge of legal, brand and regulatory compliance requirements for marketing health insurance plans
• Demonstrated leadership ability to lead direct reports and/or facilitate cross-functional marketing or project teams

Responsibilities

• Oversee the following business areas: Medicare Advantage (Individual & Group), Medicare Supplement, and Medi-Cal
• With support from the Director, help determine the 3–5-year roadmap for Group Medicare Implementation, team structure, and accountabilities
• Function as Subject Matter Expert for planning Group Medicare End to End implementation.
• Guide requirements and execution of process and system changes supporting cycle and non‑standard product builds
• Coordinate policy and process updates with cross‑functional partners including Sales, Product, Network, Legal, and Configuration teams
• Support opportunities to automate mandated materials
• Be responsible for successful mandated material implementation including technical and artistic phases, materials, and vendor service agreements are completed and results are communicated to management and team members
• Be responsible for managing key projects and ensuring outcomes are shared across the organization setting operational initiatives and assignments on a weekly basis
• Participate in cross-functional and project teams developing and implementing new marketing strategies, processes, and tools
• Be responsible for making improvements and modifications to operating policies to enhance performance of the department

Job description

Blue Shield of California is seeking an experienced Manager for the Product Lifecycle team to drive 3–5 year roadmaps, oversee regulated materials, and coordinate changes with cross-functional partners across Sales, Product, Network, Legal, and Configuration. You will ensure timely delivery of mandated member-facing communications and lead complex projects in a hybrid office setting.

The role requires strong leadership, regulatory knowledge in health insurance marketing, and the ability to