Senior Medical Office Lead & Trainer

Mercy Medical Center, Baltimore, MD; Baltimore (MD); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health benefits

403(b) retirement plan

Paid Time Off (PTO) & holidays

Tuition reimbursement

Mental Health resources

Disability benefits

Discounts on auto & home insurance

Rewards & Recognition program

Job summary

Mercy Medical Center in Baltimore is hiring a Lead Office Specialist to keep daily operations running efficiently, train new administrative staff, and maintain adequate department supplies. You will help ensure accurate charge entry and that clinic dictation is completed by physicians, working with the Practice Manager on billing corrections to support timely payments.

This role requires a High School Diploma or GED, 2–3 years in a healthcare setting with growth, and 5 years healthcare

Qualifications

• High School Diploma or GED required.
• 2–3 years in a healthcare setting with growth and increased responsibility.
• 5 years healthcare experience with supervisory responsibility preferred.
• Medical terminology knowledge preferred.

Responsibilities

• Ensure the clinical practice operates efficiently on a daily basis.
• Train and instruct all new administrative staff members.
• Maintain adequate levels of administrative supplies for the department.
• Ensure charge entry is captured and clinic dictation is completed by physicians.
• Collaborate with Practice Manager on billing corrections to refile and collect payments.
• Provide excellent customer service while interacting with patients and healthcare professionals.

Skills

Healthcare experience

Supervisory experience

Medical terminology knowledge

Education

High School Diploma or GED

Job description

Mercy Medical Center in Baltimore is hiring a Lead Office Specialist to keep daily operations running efficiently, train new administrative staff, and maintain adequate department supplies. You will help ensure accurate charge entry and that clinic dictation is completed by physicians, working with the Practice Manager on billing corrections to support timely payments.

This role requires a High School Diploma or GED, 2–3 years in a healthcare setting with growth, and 5 years healthcare