Senior Medical Office Administrator

UMass Memorial Health; Webster (MA); On-site; USD 23,000 - 43,000; Full time

Job summary

UMass Memorial Health in Webster, MA seeks a Secretary, Medical Admin Sr to provide advanced administrative support to physicians and clinical staff, manage complex scheduling, and coordinate operations across clinical and academic functions.

The role requires confidentiality, professionalism, HIPAA compliance, and the ability to multi-task in a fast-paced medical office; experience with MS Office and EHR systems is essential.

Qualifications

• 2 years of experience in a medical office or healthcare setting.
• Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
• Strong organizational, communication, and customer service skills.
• Ability to maintain confidentiality of patient and organizational information.
• Demonstrated ability to manage multiple priorities in a fast paced environment.

Responsibilities

• Schedules and coordinates patient visits, procedures, and diagnostics.
• Registers patients, verifies insurance coverage, and secures referrals.
• Transcribes medical notes and maintains records per HIPAA standards.
• Coordinates meetings and supports educational programs.
• Collects copayments and assists with billing processes.
• Maintains office operations and staff scheduling.

Skills

Microsoft Office

EHR systems

Communication skills

Confidentiality

Multi-tasking

Education

High School Diploma

Medical secretary training

Tools

EHR software

Job description

UMass Memorial Health in Webster, MA seeks a Secretary, Medical Admin Sr to provide advanced administrative support to physicians and clinical staff, manage complex scheduling, and coordinate operations across clinical and academic functions.

The role requires confidentiality, professionalism, HIPAA compliance, and the ability to multi-task in a fast-paced medical office; experience with MS Office and EHR systems is essential.