Senior Medical Front Desk Assistant | Daytime Hours, Growth

Brookwood Baptist Health; Birmingham (AL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

403(b) Plan

Health Savings Account

Flexible Spending Account

Paid Time Off

Life Insurance

Extended Leave Plan

Family Care

Parental Leave

Pet Insurance

Car Insurance

Tuition Reimbursement

Job summary

Baptist Health Medical Group is seeking a reliable Sr. Front Office Assistant for the Jasper, AL location on a full-time schedule. You will be the first point of contact for patients and visitors, providing a welcoming experience while supporting daily administrative operations in a medical setting.

Ideal candidates are professional, organized and enjoy delivering excellent service. Responsibilities include greeting patients, answering phones, scheduling, verifying insurance and keeping the

Qualifications

• 2+ years of Front Office Assistant experience in a medical setting.
• Strong communication and customer-service skills.
• Organized, detail-oriented and able to multitask effectively.
• Professional, friendly, and dependable.

Responsibilities

• Greet and assist patients, visitors, and families in a warm, professional manner.
• Answer multi-line phones, route calls, and manage voicemail messages.
• Schedule patient appointments and maintain accurate calendars.
• Check patients in and out, verify insurance information, and update records.
• Manage front office tasks such as filing, scanning, data entry, and mail handling.
• Maintain a clean, organized, and patient-friendly reception area.
• Collaborate with clinical and administrative staff to ensure smooth daily operations.
• Provide general support to the medical team as needed.

Skills

Front Office

Customer Service

Communication

Multitasking

Teamwork

Tools

Scheduling Software

Office Technology

Job description

Baptist Health Medical Group is seeking a reliable Sr. Front Office Assistant for the Jasper, AL location on a full-time schedule. You will be the first point of contact for patients and visitors, providing a welcoming experience while supporting daily administrative operations in a medical setting.

Ideal candidates are professional, organized and enjoy delivering excellent service. Responsibilities include greeting patients, answering phones, scheduling, verifying insurance and keeping the