Senior Medical Billing Specialist – Complex Accounts

University of California - Irvine Health; Anaheim (CA); On-site; USD 52,000 - 75,000; Full time

Job summary

University of California, Irvine Health is seeking a Biller IV Customer Service Representative to manage the most complex physician and hospital receivables within the Single Billing Office. You will respond to questions from patients, physicians, payers and others, and act as a resource to staff on difficult accounts.

You will coordinate between departments, vendors, and physician offices, applying advanced revenue cycle knowledge to resolve issues and facilitate cash collection while

Qualifications

• Proficient in handling patient accounting information and systems.
• Excellent communication with patients, staff and payers.
• Strong analytical skills to explain balances and resolve issues.
• In-depth understanding of revenue cycle processes in healthcare.

Responsibilities

• Respond to questions from patients, physicians, payers and others regarding account status.
• Serve as a liaison between the Single Billing Office, hospital departments, physician offices and vendors.
• Troubleshoot and resolve complex accounts and educate staff on procedures.
• Assist in cash collection on patient accounts and improve collection workflows.

Skills

Customer service

Communication skills

Analytical skills

Revenue cycle knowledge

Problem solving

Math skills

Computer skills

Job description

University of California, Irvine Health is seeking a Biller IV Customer Service Representative to manage the most complex physician and hospital receivables within the Single Billing Office. You will respond to questions from patients, physicians, payers and others, and act as a resource to staff on difficult accounts.

You will coordinate between departments, vendors, and physician offices, applying advanced revenue cycle knowledge to resolve issues and facilitate cash collection while