Senior Medicaid & SNAP Operations Analyst

Gainwell Technologies LLC; United States; À distance; USD 69 000 - 99 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) employer match

Educational assistance

Flexible vacation policy

Résumé du poste

HMS, a Gainwell Company, is seeking a Senior Business Operations Analyst to support CEV, Medicaid, and SNAP programs. You will partner with operations, leadership, technology partners, and external stakeholders to analyze data, drive process improvements, and ensure regulatory compliance.

Fully remote options are available across most US locations, with emphasis on reporting and Medicaid eligibility verification.

Qualifications

• Bachelor’s degree or equivalent relevant work experience.
• 5+ years of experience in healthcare operations, CEV, Medicaid, SNAP, public assistance programs, or related operational support environments.
• 5+ years of experience supporting Medicaid eligibility, verification, enrollment, operations, or related processes.
• Working knowledge of SNAP operations, eligibility processes, or public assistance programs preferred.
• Experience analyzing operational data, preparing reports, and identifying process improvement opportunities.
• Strong analytical, organizational, problem-solving, and communication skills.
• Proficiency with Microsoft Excel and reporting tools.

Responsabilités

• Support delivery and operations teams through reporting, operational analysis, and process improvement initiatives.
• Serve as a subject matter expert for Medicaid eligibility verification and SNAP related public assistance workflows.
• Analyze operational data and performance trends to identify efficiency improvements and service enhancements.
• Research operational issues, identify root causes, and recommend corrective actions.
• Collaborate with cross-functional teams to support workflow improvements, automation efforts, and operational effectiveness.
• Assist with monitoring compliance with Medicaid and SNAP program requirements and operational standards.
• Develop and maintain reports, dashboards, and business documentation.
• Participate in operational reviews and client discussions as needed to support delivery objectives.

Connaissances

Analytical thinking

Organizational skills

Problem-solving

Communication skills

Formation

Bachelor’s degree or equivalent

Outils

Microsoft Excel

Reporting tools

Description du poste

HMS, a Gainwell Company, is seeking a Senior Business Operations Analyst to support CEV, Medicaid, and SNAP programs. You will partner with operations, leadership, technology partners, and external stakeholders to analyze data, drive process improvements, and ensure regulatory compliance.

Fully remote options are available across most US locations, with emphasis on reporting and Medicaid eligibility verification.