Senior Medicaid & SNAP Ops Analyst (Remote)

Gainwell Technologies; Texas; Remote; USD 69,000 - 99,000; Full time

Benefits offered by this job

Flexible vacation policy

401(k) employer match

Health benefits

Educational assistance

Job summary

HMS, a Gainwell Company, is seeking a Senior Business Operations Analyst to support CEV/Medicaid/SNAP programs within Gainwell Technologies. You will drive operational performance, data analysis, and process improvements across multiple stakeholders.

The role requires 5+ years in healthcare operations with strong analytical skills, Excel proficiency, and the ability to develop reports and dashboards. Fully remote options are available for most US locations, with a deadline of Oct 22, 2026.

Qualifications

• Bachelor’s degree or equivalent relevant work experience.
• 5+ years of experience in healthcare operations, CEV, Medicaid, SNAP, public assistance programs, business operations, or related operational support environments.
• 5+ years of experience supporting Medicaid eligibility, verification, enrollment, operations, or related operational processes.
• Working knowledge of SNAP operations, eligibility processes, or public assistance programs preferred.
• Experience analyzing operational data, preparing reports, and identifying process improvement opportunities.
• Strong analytical, organizational, problem-solving, and communication skills.
• Proficiency with Microsoft Excel and reporting tools.

Responsibilities

• Support delivery and operations teams through reporting, operational analysis, and process improvement initiatives.
• Serve as a subject matter expert for Medicaid eligibility verification and SNAP related public assistance workflows.
• Analyze operational data and performance trends to identify opportunities for efficiency improvements and service enhancements.
• Research operational issues, identify root causes, and recommend corrective actions.
• Collaborate with cross-functional teams to support workflow improvements, automation efforts, and operational effectiveness.
• Assist with monitoring compliance with Medicaid and SNAP program requirements and operational standards.
• Develop and maintain reports, dashboards, and business documentation.
• Participate in operational reviews and client discussions as needed to support delivery objectives.

Skills

Analytical thinking

Communication

Problem solving

Reporting tools

Education

Bachelor’s degree or equivalent

Tools

Microsoft Excel

Job description

HMS, a Gainwell Company, is seeking a Senior Business Operations Analyst to support CEV/Medicaid/SNAP programs within Gainwell Technologies. You will drive operational performance, data analysis, and process improvements across multiple stakeholders.

The role requires 5+ years in healthcare operations with strong analytical skills, Excel proficiency, and the ability to develop reports and dashboards. Fully remote options are available for most US locations, with a deadline of Oct 22, 2026.