Senior Medicaid Programs Director - On-site VA

Maximus; Richmond (VA); On-site; USD 160,000 - 230,000; Full time

Benefits offered by this job

Competitive pay

Performance bonus

Health insurance

401K matching

Unlimited PTO

Tuition Reimbursement

Wellness program

Professional development

Job summary

Maximus in Richmond, VA seeks a Senior Program Director to provide strategic leadership, operational oversight, and financial management for a large Medicaid eligibility program. This client-facing role oversees call center operations, mailroom, and quality and appeals, ensuring alignment with client expectations and contracts.

You will engage with senior stakeholders, lead multiple functions, drive continuous improvement, and mentor a multi-layer team.

Qualifications

• 12+ years of progressive leadership experience.
• 7+ years in executive-level leadership overseeing multiple departments.
• Public-sector, healthcare, Medicaid, or managed care program experience.
• Experience with large-scale contact center operations and budgets.
• On-site work in Richmond, VA required.

Responsibilities

• Lead enterprise-critical programs with governance and client relationships.
• Define strategy, objectives, and operating model.
• Provide P&L accountability and financial performance.
• Set governance, controls, and risk management across programs.
• Partner with executives to allocate resources and drive growth.
• Coach and develop leadership across the organization.
• Engage with client stakeholders to ensure contractual alignment.

Skills

Executive leadership

Program management

Public sector / Medicaid

P&L management

Client relationship management

Strategic planning

Education

Bachelor's degree

Job description

Maximus in Richmond, VA seeks a Senior Program Director to provide strategic leadership, operational oversight, and financial management for a large Medicaid eligibility program. This client-facing role oversees call center operations, mailroom, and quality and appeals, ensuring alignment with client expectations and contracts.

You will engage with senior stakeholders, lead multiple functions, drive continuous improvement, and mentor a multi-layer team.