Senior Medicaid Engagement Lead

Adult Correction; North Carolina; On-site; USD 58,000 - 101,000; Full time

Job summary

North Carolina Department of Health and Human Services (DHHS) seeks a Senior Engagement Manager within the Office of Communications and Engagement for NC Medicaid. You will design comprehensive communication strategies, lead engagement initiatives, and align messaging across internal teams and external partners to support Medicaid program priorities.

You will facilitate staff briefings, conduct external stakeholder meetings, and evaluate outreach effectiveness to continuously improve

Qualifications

• Documented experience developing, implementing, and evaluating communication and engagement strategies across multiple channels.
• Proficiency with MS Office applications (Excel, Outlook, PowerPoint, Teams, Word) for coordination and reporting.
• Experience coordinating stakeholder engagement activities with internal and external partners.

Responsibilities

• Lead strategic engagement initiatives supporting Medicaid waivers and related programs.
• Design and manage communication strategies aligned with Medicaid priorities.
• Coordinate messaging across internal teams and vendor partners.
• Oversee development and dissemination of communications via webinars, websites, and social media.
• Evaluate engagement outcomes to refine outreach plans and improve messaging.
• Facilitate staff briefings and external meetings with beneficiaries and stakeholders.

Skills

Strategic engagement

Stakeholder engagement

Communication strategy

Project coordination

Tools

Microsoft Office

Job description

North Carolina Department of Health and Human Services (DHHS) seeks a Senior Engagement Manager within the Office of Communications and Engagement for NC Medicaid. You will design comprehensive communication strategies, lead engagement initiatives, and align messaging across internal teams and external partners to support Medicaid program priorities.

You will facilitate staff briefings, conduct external stakeholder meetings, and evaluate outreach effectiveness to continuously improve