Senior Mass Litigation Claims Lead (Remote)

Zurich NA; San Juan (PR); Hybride; USD 90 000 - 150 000; Plein temps

Avantages offerts par ce poste

Incentive plan

401K match

Additional 401K contribution

Flexible work options

Summer hours

Great culture

Résumé du poste

Zurich North America seeks a Senior Mass Litigation Claims Professional to join the Latent & Environmental Claims team in handling moderate to high-severity commercial liability matters, including toxic torts and class actions. You will provide technical claims service, interpret policies, manage counsel and vendors, and deliver actionable insights.

The role supports a hybrid work model, offers flexibility with in-office and remote work, and requires collaboration with underwriters and brokers

Qualifications

• Bachelor’s Degree or higher in a related field.
• Juris Doctor and 2+ years in claims/litigation management.
• Zurich apprenticeship or completed Zurich training program with experience.
• Must obtain and maintain adjuster license(s).
• Strong knowledge of insurance regulations, markets and products.

Responsabilités

• Manage claims from assignment through resolution with moderate direction.
• Provide technical claims service on litigated matters of moderate to high-severity.
• Coordinate with counsel, underwriters, customers and brokers; negotiate and resolve claims.
• Prepare reporting and communicate claim status to leadership.

Connaissances

Excellent verbal and written

Strong negotiation

Mass Litigation experience

Policy interpretation

Analytical thinking

Multi-tasking

Independent work

Team collaboration

Proactive claim handling

Customer service

Formation

Bachelor’s degree

Juris Doctor

Zurich Certified Insurance Apprentice

Zurich Claims Training Program

High School Diploma Equivalent

Outils

Microsoft Office

Description du poste

Zurich North America seeks a Senior Mass Litigation Claims Professional to join the Latent & Environmental Claims team in handling moderate to high-severity commercial liability matters, including toxic torts and class actions. You will provide technical claims service, interpret policies, manage counsel and vendors, and deliver actionable insights.

The role supports a hybrid work model, offers flexibility with in-office and remote work, and requires collaboration with underwriters and brokers