Senior Marketing Systems Analyst, AI-Driven Ops (Hybrid)

Zscaler, Inc.; San Jose (CA); Hybrid; USD 124,000 - 155,000; Full time

Benefits offered by this job

Time off plans

Parental leave options

Retirement options

In-office perks

Job summary

Zscaler, Inc. in Santa Clara, CA seeks a Senior Business Systems Analyst - Marketing Information Technology to bridge marketing strategy with enterprise tech. You will architect AI-enabled workflows, manage cross-functional programs, and optimize operations for measurable ROI while aligning with a hybrid 3 days in office schedule.

You will design specifications, drive data-driven decisions, and ensure system ROI and data compliance across CRM, marketing automation, and enterprise data platforms.

Qualifications

• 5+ years of experience in business systems analysis or product management for marketing IT.
• Strong SQL skills and experience with multi-source data in cloud data stacks.
• Proven ability to design integrations across CRM, marketing automation, and data platforms.

Responsibilities

• Translate business objectives into scalable technical roadmaps for AI-enabled marketing ops.
• Scale AI-enabled workflows to reduce SLAs and accelerate pipeline velocity.
• Design specs to activate signals across demand gen, churn, renewals, and opportunities.
• Analyze cross-system data using SQL and AI to derive executive insights.
• Manage end-to-end delivery and track ROI and data compliance.

Skills

Advanced SQL

AI tools usage

Marketing systems

Cross-functional collaboration

Enterprise architecture

Tools

Salesforce

CRM integrations

Marketing automation

Job description

Zscaler, Inc. in Santa Clara, CA seeks a Senior Business Systems Analyst - Marketing Information Technology to bridge marketing strategy with enterprise tech. You will architect AI-enabled workflows, manage cross-functional programs, and optimize operations for measurable ROI while aligning with a hybrid 3 days in office schedule.

You will design specifications, drive data-driven decisions, and ensure system ROI and data compliance across CRM, marketing automation, and enterprise data platforms.