Senior Marketing Operations Manager

ParetoHealth; Philadelphia (Philadelphia County); Hybrid; USD 85,000 - 120,000; Full time

Job summary

A leading company in employee health benefits is looking for a Senior Marketing Operations Manager. This role will focus on building a strong foundation in marketing operations, emphasizing project management and strategic enablement to drive business growth. The ideal candidate will have extensive experience in creating effective marketing processes and managing cross-functional initiatives.

Qualifications

• 6-8 years in Marketing Operations or Project Management.
• Strong proficiency with PM software and marketing automation tools.
• Proven ability to lead cross-functional initiatives.

Responsibilities

• Redesign and manage the marketing intake process.
• Develop performance reporting frameworks and dashboards.
• Lead execution of cross-functional marketing initiatives.

Skills

Project Management

Data Analysis

Strategic Thinking

Communication

Organizational Skills

Agile Workflows

Education

Bachelor's Degree

Tools

Asana

Pardot

HubSpot

Salesforce

Job description

Philadelphia, Pennsylvania, United States

We’re in this for the greater good at ParetoHealth. Our mission is collective greatness, nothing less will do. Our team is a single force united in the drive to transform employee health benefits.

The company was founded in 2011 to help small and medium-sized businesses fight the rising cost of employee health benefits. We blazed the trail with financing innovations that reduce the risks in self-insurance and deliver significant savings—and we continue to lead with a growing ecosystem of partners and world-class cost control solutions.

But success is measured by more than dollars alone and we measure ours by the good that comes from knowing that every client and all their employees can count on effective, affordable healthcare for years to come.

Position Summary:

The Senior Marketing Operations Manager will be responsible for building the foundation of Marketing Operations at Pareto Health, championing best-in-class process, project management, and marketing technology initiatives. This role will foster a high-performing culture, enabling strategic, agile, and data-driven marketing execution to drive measurable business growth.

Key Responsibilities:

Operational Excellence & Workflow Design

• Redesign and scale a marketing intake system with standardized criteria for submission, prioritization, and workflow management.
• Own the end-to-end intake process, including creative brief development, planning timelines, kickoff meetings, and repeatable project templates.
• Develop and document Standard Operating Procedures (SOPs) for project scoping, sprint planning, and agile workflows.
• Implement a comprehensive project governance model that includes tracking Directly Responsible Individuals (DRIs), regular audits, and closure processes such as retrospectives and documentation reviews.

Performance Management & Strategic Enablement

• Own the development and report out of a performance reporting framework that integrates team OKRs and visual dashboards to track efficiency, velocity, and milestone completion.
• Provide transparency and strategic alignment across stakeholders through data-driven insights and performance metrics.
• Design and deliver enablement programs including onboarding, training, and best-practice adoption for project management tools and processes (e.g., Asana).

Cross-Functional Program & Initiative Management

• Lead the execution of cross-functional marketing initiatives aligned with department OKRs, ensuring timely and cost-effective delivery.
• Manage a portfolio of strategic projects such as Martech implementations and sales enablement initiatives (e.g., SKO event deliverables).
• Develop and lead key marketing operating cadences including All-Hands, weekly updates, and team offsites to reinforce alignment and communication.

Required Skills & Experience:

• 6–8 years in Marketing Operations, Project Management, and/or related roles.
• Experience with leading a high-performing marketing operations function—focused on clarity, accountability, and the connection between daily execution and strategic goals.
• Strong proficiency with Asana (or equivalent PM software) and marketing automation tools (e.g., Pardot, HubSpot, Salesforce).
• Proven ability to lead cross-functional initiatives with minimal oversight.
• Experience reporting marketing effectiveness and actionable performance metrics.
• Ability to think strategically while executing tactically.
• Highly organized, detail-oriented, and proactive communicator

We are guided by our values:

Fire in the belly

The drive to learn, to improve, and to deliver outstanding value everyday.

See the field

The ability to see the big picture and prepare to meet tomorrow’sneeds.

Get it done right

The passion to produce at higher rates and to the higheststandards.

For the greater good

A united community creating better health benefit solutions forall.

Disclosures:

ParetoHealth is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Interested in building your career at ParetoHealth? Get future opportunities sent straight to your email.

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Are you legally authorized to work in the United States? * Select...

Will you now or in the future require sponsorship to work in the United States? * Select...

Do you attest to the following statement?Pareto Captive Services (Pareto") is an equal opportunity employer. Pareto does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, gender, sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Pareto to hire me. If I am hired, I understand that either Pareto or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of Pareto has the authority to make any assurance to the contrary.I attest with my signature below that I have given to Pareto true and complete information on this application. No requested information has been concealed. I authorize Pareto to contact references provided for employment reference checks with prior notice to me. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal. Electronic acknowledgement required. * Select...

Are you open to a hybrid model (3 days per week) out of our Philadelphia office? * Select...

Do you have at least 6 years of experience in Marketing Operations, Project Management, or a closely related role? * Select...

Have you led the development or redesign of a marketing project management process or intake system at an organization-wide level? * Select...

Have you built or managed marketing performance dashboards or reporting frameworks that informed business decisions? * Select...

U.S. Standard Demographic Questions

We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process.

How would you describe your gender identity? (mark all that apply) Select...

How would you describe your racial/ethnic background? (mark all that apply) Select...

How would you describe your sexual orientation? (mark all that apply) Select...

Do you identify as transgender? Select...

Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select...

Are you a veteran or active member of the United States Armed Forces? Select...