Senior Marketing Operations Manager

Traveltechessentialist; New York (NY); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible time off

Retirement savings programs

Mental health resources

Travel-related perks

Job summary

Traveltechessentialist seeks a skilled Marketing Operations Manager to optimize marketing operations and enhance campaign effectiveness. You will manage Marketo campaigns, streamline processes, and collaborate with global teams, including those in Israel.

The ideal candidate has 3–5 years of experience in marketing operations, particularly within SaaS or technology sectors, and expertise in tools like Marketo and Salesforce CRM. A strategic thinker with strong communication skills is essential.

Benefits include comprehensive healthcare, flexible time off, and retirement savings programs tailored for local needs.

Qualifications

• 3–5+ years of experience in marketing operations, ideally in global SaaS or technology companies.
• 2+ years of hands-on experience configuring and managing campaigns in Marketo and Salesforce CRM.
• Deep understanding of lead management and campaign optimization.

Responsibilities

• Oversee and manage the configuration and maintenance of Marketo campaigns.
• Ensure seamless integration of the marketing technology stack.
• Collaborate across teams to drive integrated campaigns and improve data quality.

Skills

Marketo campaign management

Salesforce CRM

Marketing analytics

Lead management

Database management

Strategic thinking

Communication skills

Education

Bachelor’s degree in marketing or related field

Tools

Full Circle Insights

ThoughtSpot

Chili Piper

Job description

We are seeking a skilled and experienced Marketing Operations Manager to join our team. The ideal candidate will play a pivotal role in optimizing marketing operations, driving efficiency, and enhancing the effectiveness of our campaigns. This individual will leverage their expertise in tools like Marketo and Salesforce to manage campaigns, streamline processes, and contribute to Navan’s growth trajectory.

This is a global role requiring close collaboration with teams in different time zones, including regular interaction with colleagues in Israel.

What You’ll Do

• Oversee and manage the configuration, maintenance, and hands‑on creation of campaigns in Marketo, ensuring strategic alignment and flawless execution.
• Ensure seamless integration and functionality of the marketing technology stack, aligned with business objectives.
• Optimize marketing and sales processes to enhance efficiency, scalability, and effectiveness.
• Collaborate with marketing, sales, and other teams across time zones to drive integrated campaigns and improve data quality.
• Monitor and refine lead enrichment, scoring, and qualification processes to improve lead management.
• Develop and maintain reporting, dashboards, and analysis to support data‑driven decisions.
• Manage data governance and ensure compliance with data privacy regulations in global markets.

What We’re Looking For

• Bachelor’s degree in marketing, business administration, or a related field is preferred; equivalent professional experience in marketing operations or technology will also be considered.
• 3–5+ years of experience in marketing operations, ideally in global SaaS or technology companies.
• 2+ years of hands‑on experience configuring and managing campaigns in Marketo and Salesforce CRM, with a proven track record of optimizing engagement for large‑scale databases.
• Deep understanding of lead management, campaign optimization, and marketing analytics.
• Expertise in database management, platform integrations, and marketing technology tools (experience with Full Circle Insights, ThoughtSpot, outreach, or Chili Piper is a plus).
• Strategic thinker with excellent communication skills, able to effectively manage projects and collaborate across global teams.
• Marketo certification and familiarity with attribution modeling are strong advantages.

Additional Expectations

• Ability to work independently and meet deadlines in a fast‑paced environment.
• Strong collaboration skills to work effectively with cross‑functional teams.
• Willingness to align working hours with a global based team, including early mornings or late evenings, as required.

Our Benefits

Navan offers a comprehensive benefits program designed to support your well‑being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.

We support long‑term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country‑specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel‑related perks. Wherever you’re based, our benefits evolve with you.

Equal Opportunity

Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Accommodations

Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.

Navan welcomes applicants who require accommodations and will provide reasonable support. If you need any assistance or accommodations due to a disability, you are welcome to email us at talent‑[e-mail].

Candidate Privacy Notice

Please review Navan’s Candidate Privacy Notice here.

*Applies to select locations.