Senior Marketing Operations Lead for Growth

Talkdesk, Inc.; San Francisco (CA); On-site; USD 110,000 - 135,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Paid Holidays

Paid Sick Leave

Job summary

Talkdesk, Inc. is seeking a Senior Manager of Marketing Operations to bridge high-level GTM strategy with day-to-day execution, ensuring marketing investments drive pipeline and growth.

You’ll provide executive-level clarity, oversee fiscal planning, and drive cross-functional governance across creative, content, web, social, product marketing, and demand gen. You will champion data-driven decision making, translate metrics into actionable strategies, and lead a cross-functional team to

Qualifications

• 6 to 8+ years of experience across B2B technology marketing disciplines (such as Marketing Operations, Marketing Program Management, Integrated Campaigns or Demand Generation)
• Demonstrated experience partnering directly with marketing executive leadership (CMO/VP) to translate data into strategic decisions and executive narratives
• Proven track record creating, forecasting and reporting on multi-million dollar marketing operating plans and budgets
• Strong program management foundation with experience running high-visibility departmental initiatives from planning through completion
• Advanced hands-on proficiency in building the marketing analytics needed to deliver insights over information
• Demonstrated success redesigning workflows, eliminating departmental silos and improving speed to market
• Applied experience using modern AI tools and workflows to improve marketing productivity, along with a passion for coaching and upskilling colleagues
• Deep understanding of B2B full-funnel mechanics, pipeline pacing and sales interlock

Responsibilities

• Build and lead the framework that articulates the strategic and commercial value of marketing to executive stakeholders.
• Deliver the interpretive layer that turns performance data into business decisions.
• Serve as the operational driver for high-visibility departmental priorities and build the operational roadmap.
• Partner with marketing leadership to create and manage the annual and quarterly marketing budget and operating plan.
• Redesign fragmented handoffs and implement streamlined campaign workflows to cut turnaround times.
• Drive practical AI adoption to accelerate marketing deliverables and insights.

Skills

Marketing Operations

Program Management

Demand Generation

Integrated Campaigns

Job description

Talkdesk, Inc. is seeking a Senior Manager of Marketing Operations to bridge high-level GTM strategy with day-to-day execution, ensuring marketing investments drive pipeline and growth.

You’ll provide executive-level clarity, oversee fiscal planning, and drive cross-functional governance across creative, content, web, social, product marketing, and demand gen. You will champion data-driven decision making, translate metrics into actionable strategies, and lead a cross-functional team to