Senior Marine BI Claims Specialist

Markel; Plano (TX); On-site; USD 78,000 - 134,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

PTO & holidays

Life & disability insurance

Job summary

Markel is seeking an experienced claims professional in Plano, TX to handle personal lines marine bodily injury claims of all complexities, from coverage enquiry through liability assessment and quantum analysis for timely resolution.

The role includes identifying subrogation avenues, training and mentorship for teammates, and travel to mediations, trials, and conferences as needed (10–15%).

Qualifications

• 5+ years of claims or relevant experience
• Strong knowledge of bodily injury claims, including litigation
• Proven track record in Customer Service/Experience
• Excellent written and oral communication skills
• Strong organization and time management skills
• Experience in determining contractual obligations, coverage analysis, liability analysis, and investigations
• Ability to direct and manage outside vendors, including surveyors and outside counsel
• Ability to manage complex injury exposures, set loss and expense reserves and evaluate settlement values
• Ability to proactively self-manage an active caseload
• Ability to analyze and convey summations of complex issues, recognize alternative approaches, and develop action plans, both verbally and in written form
• Travel required as necessary (10-15%)
• Non-traditional work schedule may be required
• College degree and/or professional designation preferred
• Knowledge of marine insurance a plus

Responsibilities

• Typically handles moderate to complex exposure personal lines marine bodily injury claims
• Confirms coverage of claims by reviewing policies and documents submitted in support of claims
• Directs and monitors assignments to experts and outside counsel, ensures effective vendor and litigation management on moderate to high complexity claims including demonstrable savings
• Analyzes coverage and communicates coverage positions. Prepares coverage position letters
• Utilizes acceptable investigation claims handling and settlement techniques that achieve cost effective and timely closure results by obtaining, reviewing and analyzing documentation, policy provisions and other records
• Conducts, coordinates, and directs investigation into loss facts and extent of damages
• Provides timely service throughout the life cycle of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding to incoming inquiries according to company policy and procedures
• Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure
• Sets reserves within authority or makes claim recommendations concerning reserve changes to managerNegotiates and settles claims either directly or indirectly
• Prepares reports by collecting and summarizing information
• Present at roundtables to senior claims leaders and underwriters on higher exposure cases
• Participates in special projects or assists other team members as requested
• Assists in delivering technical training and/or provides mentorship to colleagues
• Travel to mediations, trials, and conferences as required
• Coordinates loss information for business stakeholders and presents information during meetings with underwriters and/or insureds when applicable

Skills

Bodily injury claims knowledge

Customer service experience

Communication skills

Organization and time management

Vendor management

Education

College degree or professional designation preferred

Job description

Markel is seeking an experienced claims professional in Plano, TX to handle personal lines marine bodily injury claims of all complexities, from coverage enquiry through liability assessment and quantum analysis for timely resolution.

The role includes identifying subrogation avenues, training and mentorship for teammates, and travel to mediations, trials, and conferences as needed (10–15%).