Senior Manufacturing Quality Technician: Process Improvement

Hillman Group; York (York County); On-site; USD 52,000 - 72,000; Full time

Job summary

Hillman Group is seeking a Manufacturing Quality Technician III to lead quality efforts for complex manufacturing processes, diagnose and resolve high-impact issues, and mentor junior staff while driving continuous improvement.

You will interface with PLC/HMI systems to diagnose process-related quality issues, develop and standardize inspection procedures, lead internal audits, coordinate corrective actions, and collaborate with engineering on process validation and design improvements to reduce

Qualifications

• High school diploma or equivalent.
• 3–5 years manufacturing/industrial experience.
• Advanced knowledge of quality systems (SPC, Cp/Cpk).

Responsibilities

• Lead root cause investigations using 5 Whys, Fishbone, and Pareto analysis.
• Analyze SPC data and identify Cp/Cpk gaps.
• Troubleshoot complex issues involving equipment, materials, or process variation.
• Interface with PLC/HMI systems to diagnose process-related quality issues.
• Develop, revise, and standardize inspection procedures and quality documentation.
• Lead internal audits and prepare documentation for customer or regulatory audits.
• Investigate supplier quality issues and coordinate corrective actions.
• Mentor Level I and II technicians, providing guidance and training.
• Partner with engineering on process validation and design improvements.
• Implement continuous improvement projects targeting scrap reduction and yield optimization.
• Evaluate and report quality metrics and trends.

Skills

Root cause analysis

Data analysis

Quality systems

Mentoring

Independent judgment

Education

High school diploma

Tools

PLC/HMI interfaces

Process validation

Job description

Hillman Group is seeking a Manufacturing Quality Technician III to lead quality efforts for complex manufacturing processes, diagnose and resolve high-impact issues, and mentor junior staff while driving continuous improvement.

You will interface with PLC/HMI systems to diagnose process-related quality issues, develop and standardize inspection procedures, lead internal audits, coordinate corrective actions, and collaborate with engineering on process validation and design improvements to reduce