Senior Manager, Workforce Housing Operations (Remote‑Eligible)

Blue Hour Housing; New York (NY); Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Performance bonuses

Unlimited PTO

Flexible work location near NYC

Job summary

Blue Hour Housing is seeking a Senior Manager of Property Operations to own the operating performance of our workforce housing portfolio, including on-site and remote teams across multiple states. This role focuses on occupancy, condition, service standards, and tenant experience with end-to-end accountability.

The right candidate has experience in institutionally managed or PE-backed residential platforms, capable of building scalable systems and lean teams while maintaining property-level

Qualifications

• 5–10 years of progressive property management experience across multi-site residential assets.
• Demonstrated team leadership: hiring, managing, and developing on-site and regional property managers.
• Proficiency with property management platforms (AppFolio preferred).
• Experience managing property-level financials, budgets, and variance analysis.
• Strong written and verbal communication; able to engage with employer-partners, tenants, and executives.

Responsibilities

• Oversee day-to-day and long-term operating performance across the portfolio; lead property condition, service standards, and tenant experience.
• Enforce SOPs and quality controls; ensure consistent use of property systems across sites.
• Serve as escalation point for property-level issues and make timely decisions.
• Travel to properties for inspections and relationship management.
• Lead, develop, and manage a team of property managers; provide mentorship and growth opportunities.
• Staff properties ahead of handoffs and scale staffing across sites and offshore resources.
• Develop and implement vendor management and cost-control processes across the portfolio.
• Collaborate with asset management and capital teams on onboarding and growth initiatives.

Skills

Property management

Team leadership

Operational judgment

Communication skills

Financial literacy

Tools

AppFolio

Ramp

Notion

Job description

Blue Hour Housing is seeking a Senior Manager of Property Operations to own the operating performance of our workforce housing portfolio, including on-site and remote teams across multiple states. This role focuses on occupancy, condition, service standards, and tenant experience with end-to-end accountability.

The right candidate has experience in institutionally managed or PE-backed residential platforms, capable of building scalable systems and lean teams while maintaining property-level