Senior Manager, University Recruiting Ops & Transformation

Amazon Inc.; Arlington (VA); On-site; USD 150,000 - 190,000; Full time

Job summary

Amazon University Talent Acquisition is seeking a Senior Manager, Program Management to lead a team of coordinators and program managers through a period of significant operational transformation in university recruiting. You will set strategy, implement technology-driven process improvements, and build the operational rigor that keeps university recruiting aligned with Amazon's business priorities.

If you are a self-starter energized by leading teams through change and delivering measurable

Qualifications

• Experience leading a team of coordinators and program managers.
• Proven track record of delivering process improvements at scale.
• Ability to set strategy and partner with cross-functional teams.

Responsibilities

• Set the strategic direction for operational excellence across university recruiting, defining goals and priorities that align recruiting processes with business customers' needs.
• Lead and develop a team of coordinators and program managers, building an inclusive culture and establishing clear career development paths and onboarding standards.
• Drive technology implementation and process transformation within the recruiting lifecycle, improving efficiency and candidate experience from interview scheduling through preboarding.
• Partner with recruiting teams, hiring managers, and cross-functional stakeholders to identify process gaps, remove administrative bottlenecks, and deliver scalable solutions.
• Establish operational mechanisms and metrics to inspect program health, mitigate risks proactively, and ensure consistent delivery against quality and efficiency targets.

Job description

Amazon University Talent Acquisition is seeking a Senior Manager, Program Management to lead a team of coordinators and program managers through a period of significant operational transformation in university recruiting. You will set strategy, implement technology-driven process improvements, and build the operational rigor that keeps university recruiting aligned with Amazon's business priorities.

If you are a self-starter energized by leading teams through change and delivering measurable