Senior Manager, Transitional Housing & Life Skills

Bridgeport Rescue Mission; Bridgeport (CT); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Mission-driven work

Job summary

Bridgeport Rescue Mission in Bridgeport, CT, seeks an Associate Director of Transitional Programs to design and lead the organization’s Transitional Housing Department, creating a structured pathway from the New Life Program to independent living. This leader will develop program standards, policies, staffing, training, partnerships, and outcome measures.

The Associate Director will supervise the Program Manager, Training Manager, and Case Managers, coordinating with BRM teams and community

Qualifications

• Bachelor’s degree in social work, psychology, counseling, human services, or related field; master’s preferred.
• At least five years of relevant experience in substance use, mental health, homelessness, or related needs.
• Leadership and supervisory experience.
• Experience in residential treatment, recovery services, transitional or supportive housing, behavioral health, or homeless services.
• Knowledge of addiction, recovery, trauma-informed care, mental health, and co-occurring disorders.
• Experience with individualized service planning, community-service coordination, outcome tracking, and CRM systems.
• Experience preparing federal or state grant reports.
• Strong communication, organizational, conflict-resolution, and decision-making skills.
• Commitment to confidentiality, professional boundaries, ethics, and participant dignity.
• Ability to work effectively in a Christian ministry environment and support BRM’s mission.

Responsibilities

• Develop, implement, and improve the transitional housing program and its policies, procedures, and participant expectations.
• Oversee participant assessment, individualized service planning, case coordination, and transition processes.
• Supervise, train, and support program staff; promote professional development and accountability.
• Create and implement the Pathways to Life, life skills classes for workforce development, financial management, social/emotional wellness, communication etc. using volunteer facilitators.
• Build partnerships that strengthen access to housing, employment, recovery, and behavioral health services.
• Manage BRM’s CRM, Mission Tracker for reporting, outcomes, continuous improvement, case note reviews/accuracy, and client records as well as any other CRM relating to federal/state program grants.
• Prepare and manage required federal and state grant reports, ensuring accurate and timely submissions.
• Maintain a safe, structured, trauma-informed environment that respects participant dignity and confidentiality.

Skills

Leadership

Communication

Organizational skills

Conflict resolution

Decision making

CRM systems

Education

Bachelor’s degree in social work, psychology, counseling, human services, or related field

Master’s degree preferred

Job description

Bridgeport Rescue Mission in Bridgeport, CT, seeks an Associate Director of Transitional Programs to design and lead the organization’s Transitional Housing Department, creating a structured pathway from the New Life Program to independent living. This leader will develop program standards, policies, staffing, training, partnerships, and outcome measures.

The Associate Director will supervise the Program Manager, Training Manager, and Case Managers, coordinating with BRM teams and community