Training Manager of Transitional Program

Bridgeport Rescue Mission; Bridgeport (CT); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Insurance

Paid time off

New program opportunity

Mission-driven work

Job summary

Bridgeport Rescue Mission is seeking a Training Manager for the Transitional Program to design and deliver practical education for adults, coordinate volunteers and partners, and use data to drive program improvements.

The role requires a Bachelor's degree, at least three years in training or workforce development, strong communication, and the ability to manage multiple priorities. This full-time, exempt position offers compensation around $55k–$60k and evening/weekend shifts.

Qualifications

• Bachelor's degree in education, human services, or related field preferred.
• At least three years of experience in training, adult education, program coordination, or workforce development.
• Experience developing curriculum or educational programs and coordinating volunteers or instructors.
• Knowledge of adult learning and effective teaching practices.
• Experience using CRM systems and maintaining program data.
• Strong communication, written, organization, analytical, and reporting skills.
• Ability to manage multiple priorities and work independently and collaboratively.
• Commitment to supporting individuals and families in transitional or supportive programs.

Responsibilities

• Develop and deliver education and training for the Transitional Program.
• Create lesson plans, presentations, and training materials.
• Coordinate volunteers and community partners for trainings.
• Track participant progress and program outcomes; maintain CRM records.
• Develop a training schedule including day, night, and weekend classes.
• Engage volunteers; provide materials, schedules, and guidance.

Skills

Curriculum development

Training delivery

Data reporting

Communication

Organization

Collaboration

Education

Bachelor's degree

Tools

Salesforce

Blackbaud

CRM

Job description

Training Manager of Transitional Program

Bridgeport Rescue Mission serves individuals and families facing hunger, homelessness, and addiction. Through compassionate support, we provide food, shelter, clothing, education, job training, and counseling to help people heal and build stable, independent lives.

The Training Manager will help develop and deliver education and training for the Mission's Transitional Program. This position will create practical, accessible curriculum; coordinate volunteers and community partners; track participant progress; and use program data to improve results.

The ideal candidate is organized, collaborative, and passionate about adult education, workforce development, and life-skills training.

Position Responsibilities

Training and Curriculum

• Work with program staff to identify curriculum needs based on program goals and participant needs.
• Identify pre-packed evidenced-based, evidenced-informed, evidenced researched curriculum to purchase.
• Create lesson plans, presentations, handouts, and other training materials.
• Provide training on topics such as life skills, employment readiness, financial literacy, communication, and health and wellness.
• Develop a comprehensive training schedule that includes day, night and weekend classes.

Volunteer and Partner Coordination

• Recruit, screen, orient, and coordinate volunteers to facilitate trainings.
• Partner with internal staff to build relationships with community professionals, educators, businesses, and organizations.
• Provide volunteers materials, schedules, expectations, and guidance.
• Maintain a reliable training schedule and support volunteer engagement.

Program Data and Reporting

• Record participant attendance, engagement, and training completion in the organization's CRM.
• Track outcomes and prepare monthly reports for the Associate Director.
• Develop and review participant surveys and use results to identify areas for improvement.
• Maintain complete and accurate program records.

Program Coordination

• Work with the Associate Director and program staff to meet program goals and respond to participant needs.
• Participate in planning, staff meetings, and case conferences as appropriate.
• Support ongoing program evaluation and improvement.
• Maintain professional relationships with participants, volunteers, and community partners.

Job Requirements

• Bachelor's degree in education, human services, social services, organizational development, nonprofit management, or a related field preferred.
• At least three years of experience in training, adult education, program coordination, workforce development, human services, or a related field.
• Experience developing curriculum or educational programs and coordinating volunteers or community instructors.
• Knowledge of adult learning and effective teaching practices.
• Experience using CRM systems and maintaining program data.
• Strong communication, written, organization, analytical, and reporting skills.
• Ability to manage multiple priorities and work independently and collaboratively.
• Commitment to supporting individuals and families in transitional or supportive programs.

Preferred Qualifications

• Experience in nonprofit, human services, workforce development, or community-based organizations.
• Experience supporting people facing barriers to employment, housing, financial stability, or independent living.
• Familiarity with Salesforce, Blackbaud, or another nonprofit CRM.
• Experience developing program outcomes, dashboards, or evaluation tools.
• Medical, dental, and vision insurance
• Paid time off
• Mission-driven work with the opportunity to build a new program

Benefits are subject to eligibility requirements and BRM policies and may be modified at the organization's discretion.

Organization: Bridgeport Rescue Mission

Reports to: Associate Director

Employment: Full-time, exempt

Compensation: $55,000-$60,000 annually, based on experience, education, credentials, and qualifications.

Schedule: Requires one evening shift per week and one weekend shift per month, on Saturday or Sunday.