Associate Director of Transitional Programs

Bridgeport Rescue Mission; Connecticut; On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Retirement plan

Mission-driven work with opportunity

Job summary

Bridgeport Rescue Mission in Bridgeport, CT seeks an Associate Director to build and lead the Transitional Housing Department, creating a structured pathway from the New Life Program to independence. You will develop standards, policies, staffing, training, partnerships, and outcome measures to support recovery, housing stability, employment, and community integration.

You will supervise the Program Manager, Training Manager, and Case Managers, coordinating with BRM teams and partners to deliver

Qualifications

• Bachelor’s degree in social work, psychology, counseling, human services, behavioral health, or related field; master’s degree preferred.
• Experience with residential programs, recovery services, or homeless services is required.
• Experience preparing federal or state grant reports and coordinating outcomes has been demonstrated.

Responsibilities

• Develop, lead, and enhance the transitional housing program and its policies, procedures, and participant expectations.
• Oversee assessments, individualized service planning, case coordination, and transition processes.
• Supervise, train, and support program staff; promote professional development and accountability.
• Build partnerships to improve access to housing, employment, recovery, and behavioral health services.

Skills

Leadership

Supervision

Communication

Organizational skills

Conflict resolution

Decision making

CRM systems

Grant reporting

Education

Bachelor’s degree in social work or related field

Master’s degree preferred

Tools

Mission Tracker CRM

Job description

Bridgeport Rescue Mission is a faith-based nonprofit serving coastal Connecticut. We provide meals, groceries, shelter, addiction recovery, job training, and spiritual care to people experiencing poverty, homelessness, and addiction. Our mission is to Fight Poverty, Restore Hope, and Share God’s Love.

Position Summary

The Associate Director will build and lead Bridgeport Rescue Mission’s Transitional Housing Department, creating a structured pathway from the New Life Program to greater independence. This leader will develop program standards, policies, staffing, training, partnerships, and outcome measures to support participants’ recovery, housing stability, employment, and community integration.

The Associate Director will supervise the Program Manager, Training Manager, and Case Managers, and work with BRM teams and community partners to provide coordinated, compassionate, and accountable care.

Position Responsibilities

• Develop, implement, and improve the transitional housing program and its policies, procedures, and participant expectations.
• Oversee participant assessment, individualized service planning, case coordination, and transition processes.
• Supervise, train, and support program staff; promote professional development and accountability.
• Create and implement the Pathways to Life, life skills classes for workforce development, financial management, social/emotional wellness, communication, etc. using volunteer facilitators.
• Build partnerships that strengthen access to housing, employment, recovery, and behavioral health services.
• Manage BRM’s CRM, Mission Tracker for reporting, outcomes, continuous improvement, case note reviews/accuracy, and client records as well as any other CRM relating to federal/state program grants.
• Prepare and manage required federal and state grant reports, ensuring accurate and timely submissions.
• Maintain a safe, structured, trauma-informed environment that respects participant dignity and confidentiality.

Job Requirements

• Bachelor’s degree in social work, psychology, counseling, human services, behavioral health, or a related field; master’s degree preferred.
• At least five years of relevant experience supporting people affected by substance use, mental health challenges, homelessness, or related needs.
• Leadership and supervisory experience.
• Experience in residential treatment, recovery services, transitional or supportive housing, behavioral health, or homeless services.
• Knowledge of addiction, recovery, trauma-informed care, mental health, and co-occurring disorders.
• Experience with individualized service planning, community-service coordination, outcome tracking, and CRM systems.
• Experience preparing federal or state grant reports.
• Strong communication, organizational, conflict-resolution, and decision-making skills.
• Commitment to confidentiality, professional boundaries, ethics, and participant dignity.
• Ability to work effectively in a Christian ministry environment and support BRM’s mission.

Preferred Qualifications

• Master’s degree in social work, counseling, psychology, or a related field.
• Clinical or behavioral health license or credential.
• Experience with faith-based or recovery-oriented residential programs.
• Knowledge of Connecticut’s behavioral health, housing, and social service systems.

Measures of Success

Success in this role includes a clear transition pathway and strong continuity of care; consistent assessment and individualized planning; skilled, well-supported staff; effective community partnerships; and measurable participant progress in recovery, independent-living skills, employment, financial stability, emotional well-being, and permanent housing.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Retirement plan
• Mission-driven work with the opportunity to build a new program

Benefits are subject to eligibility requirements and BRM policies and may be modified at the organization’s discretion.

Position Details

Organization: Bridgeport Rescue Mission

Location: Bridgeport, CT — on-site

Reports to: Director of Programs & Services

Employment: Full-time, exempt

Salary: $65,000–$70,000 annually, based on experience, education, credentials, and qualifications.

This is NOT a remote position.