Senior Manager, Technology - AI & Agentic Solutions

VSP Vision; Rancho Cordova (CA); On-site; USD 95,000 - 152,000; Full time

Job summary

VSP Vision is seeking an established technology leader to manage critical areas, setting direction across software, security, architecture, and infrastructure. You will coordinate with stakeholders, manage risk, and drive improvements while meeting schedules and SLAs.

The role emphasizes strategic planning, team leadership, and continuous transformation to align with enterprise goals and business needs in a dynamic environment.

Qualifications

• Bachelor's degree in related field or equivalent experience.
• Minimum of 3 years of management experience with hiring, training, assigning work, and managing performance of direct reports.
• In-depth knowledge for primary technology area.
• Strong demonstrated people skills and technical visionary skills.
• For remote/hybrid roles, must demonstrate engagement in virtual environments, including camera presence.

Responsibilities

• Provide management for areas of responsibility and set direction for operations and change-the-business.
• Inform others of high-level technical impediments and provide updates on timelines and SLAs.
• Consistently meet deliverables' target dates or within expected timeframe.
• Provide technology planning in support of GTS and company direction and overlay strategies.
• Direct technical daily, quarterly and annual planning for group.
• Engage team and peers in opportunity identification to enhance technology.
• Drive and adopt functional change within technology group and adjacent areas.
• Engage in reactive and proactive issue identification and problem-solving.
• Develop best practices for technology functional areas and infrastructure.
• Identify operational and strategic risks; mitigate identified risks.
• Remain current on new technology and methods to ensure state-of-the-art solutions.
• Coordinate training to ensure staff have appropriate skill sets.

Skills

Bachelor's degree

Management experience

In-depth tech knowledge

People skills

Multi-tech function exposure

Virtual engagement (remote/hybrid)

Education

Bachelor's degree in related field

Job description

With minimal direction, provide management for areas of responsibility, setting the direction for operations and change-the-business across technical functional areas or lines of business. Is responsible for knowledge of disparate technology for strategic use throughout the enterprise, possibly including one or more of the following functions: software engineering, platform system development, information security, enterprise architecture, infrastructure (including data center, network, and telephony) and/or Program/Project Management. Provide a platform for continuous improvement and transformation to better meet GTS and business needs.

Provide direction to the team as required

Inform others of high-level technical impediments spanning across technology areas, businesses, or technology crises; provide updates, and progress in relationship to timelines or SLAs, partnering and building a relationship with key stakeholders for planning and execution

Consistently meet deliverables' target date or within expected timeframe

Provide technology functional planning in support of GTS and company direction and overlaying strategies for technical infrastructure, architecture, application systems, and/or related business processes within technical functional area, and ensure proper functioning, and cohesive implementation

Direct technical daily, quarterly and annual planning for group

Engage team and peers in opportunity identification to further enhance/deliver technology

Drive and adopt functional change within technology group and adjacent areas through smaller incremental and step changes

Engage in reactive and proactive issue identification, problem-solving, and action extending beyond the team

Active participant in determining or developing best practices for technology functional areas, and technology within the overarching function, possibly including but not limited to: software engineering, platform system development, information security, enterprise architecture, and/or infrastructure (including data center, network, and telephony)

Identify operational and strategic risks; mitigate identified risks

Remain current on new technology and methods to ensure state-of-the-art and cost-effective solutions to business processes

Coordinate training to ensure all departmental staff have appropriate skill sets and receive appropriate information/instruction

Job Specifications

Typically has the following skills or abilities:

• Bachelor's degree in related field or equivalent experience; Minimum of 1 additional year of experience related to functional area
• Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work, and managing performance of direct reports
• In-depth knowledge for primary technology area
• Strong demonstrated people skills and technical visionary skills
• Prefer experience managing multiple technology functions
• For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions.

Salary Ranges: $94,500.00 - $152,250.00

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.