Senior Manager, Technology - AI & Agentic Solutions

VSP Vision; United States; Hybrid; USD 95,000 - 152,000; Full time

Job summary

VSP Vision is seeking a senior technology leader to manage cross-domain operations, setting direction for software engineering, platform development, information security, and infrastructure across the enterprise.

In this role you will drive continuous improvement, align with GTS and business objectives, and oversee planning, delivery, and risk management with senior stakeholders.

Qualifications

• Bachelor's degree in related field or equivalent experience.
• Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work, and managing performance of direct reports.
• In-depth knowledge for primary technology area.

Responsibilities

• Provide direction to the team as required.
• Inform others of high-level technical impediments spanning across technology areas; provide updates and progress with timelines or SLAs.
• Consistently meet deliverables' target date or within expected timeframe.
• Provide technology functional planning in support of GTS and company direction; overlay strategies for technical infrastructure, architecture, application systems, and related business processes.
• Direct daily, quarterly and annual planning for the group.
• Engage team to identify opportunities to enhance/deliver technology.
• Drive and adopt functional change within technology group and adjacent areas.
• Engage in issue identification, problem-solving, and action beyond the team.
• Participate in developing best practices for technology functional areas.

Skills

Leadership

Team management

Strategic planning

Cross-functional collaboration

Education

Bachelor's degree

Job description

With minimal direction, provide management for areas of responsibility, setting the direction for operations and change-the-business across technical functional areas or lines of business. Is responsible for knowledge of disparate technology for strategic use throughout the enterprise, possibly including one or more of the following functions: software engineering, platform system development, information security, enterprise architecture, infrastructure (including data center, network, and telephony) and/or Program/Project Management. Provide a platform for continuous improvement and transformation to better meet GTS and business needs.

• Provide direction to the team as required
• Inform others of high-level technical impediments spanning across technology areas, businesses, or technology crises; provide updates, and progress in relationship to timelines or SLAs, partnering and building a relationship with key stakeholders for planning and execution
• Consistently meet deliverables' target date or within expected timeframe
• Provide technology functional planning in support of GTS and company direction and overlaying strategies for technical infrastructure, architecture, application systems, and/or related business processes within technical functional area, and ensure proper functioning, and cohesive implementation
• Direct technical daily, quarterly and annual planning for group
• Engage team and peers in opportunity identification to further enhance/deliver technology
• Drive and adopt functional change within technology group and adjacent areas through smaller incremental and step changes
• Engage in reactive and proactive issue identification, problem-solving, and action extending beyond the team
• Active participant in determining or developing best practices for technology functional areas, and technology within the overarching function, possibly including but not limited to: software engineering, platform system development, information security, enterprise architecture, and/or infrastructure (including data center, network, and telephony)
• Identify operational and strategic risks; mitigate identified risks
• Remain current on new technology and methods to ensure state-of-the-art and cost-effective solutions to business processes
  
• Coordinate training to ensure all departmental staff have appropriate skill sets and receive appropriate information/instruction

Job Specifications

Typically has the following skills or abilities:

• Bachelor's degree in related field or equivalent experience; Minimum of 1 additional year of experience related to functional area
• Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work, and managing performance of direct reports
• In-depth knowledge for primary technology area
• Strong demonstrated people skills and technical visionary skills
• Prefer experience managing multiple technology functions
• For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

#LI-VISIONCARE

Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

Salary Ranges: $94,500.00 - $152,250.00

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.