Senior Manager, Technical Publications & Documentation Strategy
Carrier
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Benefits offered by this job
Job summary
Carrier Global Corporation is seeking a Senior Manager, Technical Publications to lead the development and delivery of technical documentation for the HVAC product portfolio. You will manage a team of technical writers and partner with Engineering, Product Management, Quality, and Regulatory groups to ensure clear, accurate customer-facing materials.
The role emphasizes strategy, process excellence, and cross-functional collaboration to deliver compliant, high-quality content on schedule.
Qualifications
- Bachelor's degree in a related field.
- 8+ years in technical writing or publications.
- Experience leading technical communication or documentation teams.
- Experience with industrial, manufacturing, HVAC, or technology products.
- Familiarity with publishing tools, CMS, and standards.
Responsibilities
- Lead, mentor, and develop a team of technical writers and publication professionals.
- Develop and execute documentation strategies aligned with product roadmaps.
- Collaborate with Engineering, Product, Quality, Manufacturing, Service, Marketing, and Regulatory teams.
- Improve documentation processes, automation, and standards.
- Manage multiple documentation projects across a diverse product portfolio.
- Ensure regulatory, legal, and company requirements are met.
Skills
Education
Tools
Job description
Carrier Global Corporation is seeking a Senior Manager, Technical Publications to lead the development and delivery of technical documentation for the HVAC product portfolio. You will manage a team of technical writers and partner with Engineering, Product Management, Quality, and Regulatory groups to ensure clear, accurate customer-facing materials.
The role emphasizes strategy, process excellence, and cross-functional collaboration to deliver compliant, high-quality content on schedule.
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