HVAC Technical Writer & Documentation Specialist

KCC; Simpsonville (KY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

DailyPay

9 Paid Holidays

Quarterly bonuses

Health/Dental/Vision

401K

Vacation

ESOP

Safety shoe voucher

Job summary

KCC is seeking a Technical Writer to create and maintain detailed internal and customer-facing documentation for its HVAC&R products. You will collaborate with NPD, Product Engineering, Controls, Quality, Field Services, and Project Management to translate complex topics into clear manuals and guides.

Ideal candidates have strong writing skills, a drive to learn about new and sometimes complex topics, and the ability to produce user-friendly content that stays current with product features

Qualifications

• Degree (or 2+ years experience) in Technical Writing, English, Communications, Engineering or Manufacturing Technology or a related field.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Detail-oriented with strong organizational skills and ability to prioritize tasks and meet deadlines.
• Excellent communication and interpersonal skills.
• Strong computer literacy and Microsoft Office Suite experience (Excel, Outlook, Word).
• Proficient user of Adobe and similar editing programs.

Responsibilities

• Create and maintain technical documentation, including service guides, installation and operation manuals, and product datasheets.
• Work with cross-functional teams to ensure accuracy of literature content on a regular basis.
• Ensure internal documentation is organized, archived as needed, and accessible to all teams.
• Maintain the log of field modifications and update job submittal documentation accordingly.
• Develop style guides and ensure new/updated materials adhere to these requirements.
• Stay up to date with the latest controls releases and products at KCC.

Skills

Technical writing

Strong communication

Attention to detail

Project management

English fluency

Education

Degree in Technical Writing/Engineering/Communications (or 2+ years experience)

Tools

Adobe editing tools

Microsoft Office

Document control systems

Job description

KCC is seeking a Technical Writer to create and maintain detailed internal and customer-facing documentation for its HVAC&R products. You will collaborate with NPD, Product Engineering, Controls, Quality, Field Services, and Project Management to translate complex topics into clear manuals and guides.

Ideal candidates have strong writing skills, a drive to learn about new and sometimes complex topics, and the ability to produce user-friendly content that stays current with product features