Senior Associate, Copywriting & Technical Publications

Carrier; Village of East Syracuse (NY); On-site; USD 65,000 - 130,000; Full time

Benefits offered by this job

Health care benefits

Retirement benefits

Paid vacation days

Sick days

Parental leave

Job summary

Carrier is seeking a Technical Publications Writer to work independently and cross-functionally to create and maintain technical publications for Carrier products. The role requires a Bachelor's degree and 1+ years of literature/publication experience, plus 1+ years with FrameMaker or InDesign.

You will research product operation, organize material according to style manuals, and collaborate with Marketing and Engineering to ensure accuracy and timely delivery.

Qualifications

• Bachelor’s degree is required.
• 1+ years of literature/publication experience.
• 1+ years of experience with FrameMaker and/or InDesign.

Responsibilities

• Research and write technical publications for Carrier products.
• Organize material per department style manual and format standards.
• Collaborate with Marketing and Engineering to ensure accuracy and timely delivery.

Skills

Communication ability

Organizational skills

Analytical skills

Team coordination

Self-direction

Education

Bachelor’s degree

Tools

FrameMaker

InDesign

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About This Role

This position is for a Technical Publications Writer who works independently, analyzes and monitors complex publications, and collaborates cross-functionally to create and maintain technical publications.

Key Responsibilities

• Research and write technical publications required for sale, installation, service, and operation of Carrier products.
• Organize material according to department style manual and format standards.
• Research the function and operation of the product, gathering information from sources in Marketing and Engineering, evaluating data, reviewing layout, creating artwork, and reviewing documents for accuracy.

Required Qualifications

• Bachelor’s degree
• 1+ years of experience of literature and/or publication experience
• 1+ years of experience with Adobe publications software FrameMaker and/or InDesign

Preferred Qualifications

• FrameMaker publishing software experience
• Adobe Illustrator and Photoshop software experience
• Ability to communicate ideas at an appropriate level
• Strong proficiency in organizing and editing written material
• Capability to coordinate team efforts
• Strong analytical skills
• Possess in depth knowledge of electronic publishing and graphics production
• Ability to work in a fast-paced environment
• Self-direction and organization skills

Pay Range

The annual salary for this position is between $64,500.00 - $129,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

Thisposition may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days fromJobPosting Date: 6 November 2026

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.