Senior Manager - ServiceNow IT/OM Asset Management

Ernst & Young Oman

Baton Rouge (LA)

Hybrid

USD 172,000 - 392,000

Full time

14 days+
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Benefits offered by this job

Hybrid work model
Competitive compensation
Flexible vacation policy

Job summary

EY is seeking a ServiceNow Consulting Senior Manager to lead transformation programsAnywhere in Country. You will drive engagement delivery, manage client relationships, and oversee budgets and timelines while guiding both technical and non-technical teams through complex transformations.

The role emphasizes leadership, strategic roadmaps, and hands-on delivery across IT/OM asset management, AI capabilities, and CMDB/ITOM integration.

Qualifications

  • Bachelor’s degree required; Master’s degree preferred.
  • Typically 5–7 years in ServiceNow implementation and consulting.
  • 5–7 years of Big 4 or equivalent consulting experience at Senior Manager/Director level.
  • ServiceNow CSA or CAD certification; 2 of the listed certifications helpful.

Responsibilities

  • Lead engagement delivery and manage client relationships daily.
  • Oversee program/project management, budgets, and risk.
  • Develop resource plans and manage engagement economics.
  • Drive ServiceNow enabled transformations with senior executives.
  • Mentor multi-disciplinary teams including offshore resources.

Skills

Sales activities
ServiceNow transformations
Engagement leadership
Team mentoring
Client relationships
Business acumen
ServiceNow IT/OM
CMDB & ITOM
AI capabilities
OT asset platforms
Roadmaps & governance
Requirements workshops
Waterfall & Agile
Deliverables

Education

Bachelor’s degree
Master’s degree preferred

Tools

ServiceNow
Armis

Job description

EY is seeking a ServiceNow Consulting Senior Manager to lead transformation programsAnywhere in Country. You will drive engagement delivery, manage client relationships, and oversee budgets and timelines while guiding both technical and non-technical teams through complex transformations.

The role emphasizes leadership, strategic roadmaps, and hands-on delivery across IT/OM asset management, AI capabilities, and CMDB/ITOM integration.

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