Senior Manager, Sales Operations

Scorpion Therapeutics; San Francisco (CA); Hybrid; USD 165,000 - 200,000; Full time

Benefits offered by this job

401(k) with match

ESPP

Hybrid flexibility

Medical/dental/vision premiums

Job summary

Scorpion Therapeutics seeks a Senior Manager, Sales Operations to partner with BridgeBio Commercial leadership, owning field analytics, IC administration, and field force operations. You will drive CRM governance, data quality, and cross-functional alignment with IT, Finance, and analytics.

Strong leadership and BI skills are essential in a fast-paced, startup-like environment. The role covers incentives, field performance, and executive reporting, with hybrid work flexibility in California.

Qualifications

• 5+ years of progressive sales operations experience in pharma/biotech with independent ownership.
• Ability to identify operational needs/opportunities and drive improvements.
• Senior-level operations accountability for field force operations, commercial fund management, CRM administration, data stewardship, and SLT reporting.

Responsibilities

• Own end-to-end Incentive Compensation (IC) administration: plan communication/documentation, quota & attainment tracking, dispute resolution, payout accuracy, and ongoing compliance.
• Operational owner for the field organization: resolve field issues independently, manage escalations with IT/business stakeholders/vendors, and proactively communicate field needs.
• Optimize field alignments, roster management, target lists, and sales allocations; coordinate with Commercial IT and Analytics for data accuracy and timely execution.
• Lead Sales Operations functions: Veeva CRM administration, PowerBI/reporting dashboards, fleet reimbursement, field credentialing programs, sponsorships, data warehouse processes, and master data management.
• Own Sales Leadership Team and executive reporting cycle: prepare/validate/deliver monthly and ad hoc performance reports; monitor subnational performance and surface insights.
• Manage relationships with Commercial IT, Commercial Analytics, Finance/AP, and external vendors; lead CRM/MDM/data stewardship/ISP improvements; primary operational point of contact.
• Lead ad hoc commercial reporting and analysis; synthesize data into actionable insights.

Skills

Sales operations

CRM administration

PowerBI

Veeva CRM

Excel

Data stewardship

Executive reporting

Tools

Veeva CRM

PowerBI

Job description

What You'll Do

The Senior Manager, Sales Operations is a senior member of the Commercial Analytics and Operations team and a strategic partner to BridgeBio commercial leadership. Own field analytics and performance measurement, field force operations and solutions (CRM, fleet, credentialing), Incentive Compensation administration, and cross-functional coordination with Commercial IT and field sales. Reports to the Sr Director of Field Analytics and Operations.

Responsibilities

• Own end-to-end Incentive Compensation (IC) administration: plan communication/documentation, quota & attainment tracking, dispute resolution, payout accuracy, and ongoing compliance.
• Operational owner for the field organization: resolve field issues independently, manage escalations with IT/business stakeholders/vendors, and proactively communicate field needs.
• Optimize field alignments, roster management, target lists, and sales allocations; coordinate with Commercial IT and Analytics for data accuracy and timely execution.
• Lead Sales Operations functions: Veeva CRM administration, PowerBI/reporting dashboards, fleet reimbursement, field credentialing programs, sponsorships, data warehouse processes, and master data management.
• Own Sales Leadership Team and executive reporting cycle: prepare/validate/deliver monthly and ad hoc performance reports; monitor subnational performance and surface insights.
• Manage relationships with Commercial IT, Commercial Analytics, Finance/AP, and external vendors; lead CRM/MDM/data stewardship/ISP improvements; primary operational point of contact.
• Lead ad hoc commercial reporting and analysis; synthesize data into actionable insights.

Qualifications

• 5+ years of progressive sales operations experience in pharma/biotech with independent ownership.
• Ability to identify operational needs/opportunities and drive improvements.
• Senior-level operations accountability for field force operations, commercial fund management, CRM administration, data stewardship, and SLT reporting.
• Advanced MS Office (Excel, PowerPoint, Word); Veeva CRM and PowerBI (or comparable BI) experience preferred.
• Experience partnering with pharmaceutical field sales leadership, including executive-level communication.
• Thrives in a fast-moving, lean, startup-stage environment with broad accountability.
• Ability to drive cross-functional alignment across Commercial IT, Finance, Analytics, and field organizations; communicate credibly at all levels.

Benefits (if part of the job description)

• Base pay salary range (California): $165,000-$200,000.
• 401(k) with match, ESPP, pre-tax commuter benefits, referral bonus, subsidized lunch/parking.
• 100% employer-paid medical/dental/vision premiums, HSA contributions, FSA, fertility/family-forming benefits, expanded mental health support, hybrid flexibility, PTO/paid holidays, paid medical and parental leave.