Senior Manager, Sales Operations

BridgeBio Pharma; United States; On-site; USD 165,000 - 200,000; Full time

Benefits offered by this job

Market-leading compensation

401(k) with employer match

Employee Stock Purchase Program (ESPP)

Hybrid work model

Pre‑tax commuter benefits

Job summary

BridgeBio is seeking a Senior Manager, Sales Operations to serve as a strategic partner to commercial leadership. You will own field analytics, incentive compensation, CRM administration, and cross-functional data stewardship for the field sales organization, reporting to the Sr Director of Field Analytics and Operations.

The role requires 5+ years in pharmaceutical or biotech sales ops, advanced Excel, and BI capabilities, with hybrid in-office work across the San Francisco Bay Area.

Qualifications

• 5+ years of progressive sales operations experience in the pharmaceutical or biotech industry.
• Demonstrated ability to identify operational needs and drive improvements.
• Senior-level operations experience with field force operations, CRM, data stewardship, and SLT reporting.

Responsibilities

• Own end-to-end Incentive Compensation administration: plan communication, quota tracking, dispute resolution and payout accuracy.
• Serve as the operational owner for the field organization, resolving field issues and communicating needs to leadership.
• Optimize field team alignments, roster management, and sales allocations, ensuring data accuracy and timely execution.
• Lead all Sales Operations functions including Veeva CRM administration, PowerBI dashboards, fleet reimbursement, credentialing, data warehouse processes, and MDM.
• Own the Sales Leadership Team reporting cycle: monthly and ad hoc performance reports and trend insights.
• Manage relationships with Commercial IT, Finance/AP, vendors; lead CRM, MDM, and data-process improvements.
• Lead ad hoc reporting and analysis requests for commercial stakeholders and translate data into actionable insights.

Skills

Sales operations

Veeva CRM

PowerBI

MS Office

Executive reporting

Tools

Veeva CRM

PowerBI

Job description

Mavericks Wanted

When was the last time you achieved the impossible? If that thought feels overwhelming, you might want to pause here, but if it sparks excitement...read on

In 2015, we pioneered a \"moneyball for biotech\" approach, pooling projects and promising early-stage research from academia together under one financial umbrella to reduce risk and unleash innovation. This model allows science and small teams of experts to lead the way. We build bridges to groundbreaking advancements in rare disease, and develop life-changing medicines for patients with unmet needs as fast as humanly possible.

Together we define white space, push boundaries, and empower people to solve problems. If you're someone who defies convention, join us and work alongside some of the most respected minds in the industry. Together, we'll ask \"why not?\" and help reengineer the future of biopharma. At BridgeBio, we value curiosity and experimentation-including the ethical & thoughtful use of AI to improve clarity, speed, and quality of work.

What You'll Do

The Senior Manager, Sales Operations is a senior member of the Commercial Analytics and Operations team and a strategic partner to BridgeBio commercial leadership. This role owns field analytics and performance measurement, field force operations and solutions (CRM, fleet, credentialing), Incentive Compensation administration and cross-functional coordination with Commercial IT and the field sales team. This individual reports to the Sr Director of Field Analytics and Operations.

Responsibilities

• Own end-to-end Incentive Compensation (IC) administration: plan communication and documentation, quota and attainment tracking, dispute resolution, payout accuracy, and ongoing compliance with plan terms across the field sales organization
• Serve as the operational owner for the field organization - independently resolving field issues, managing escalations with IT, business stakeholders, and vendors, and proactively communicating field needs to commercial leadership
• Optimize field team alignments, roster management, target lists, and sales allocations; lead cross-functional coordination with Commercial IT and Analytics to ensure data accuracy and timely execution
• Lead all Sales Operations functions including Veeva CRM module administration, PowerBI and reporting dashboard management, fleet reimbursement, field credentialing programs, sponsorships, data warehouse processes, and master data management – driving improvements and ensuring operational excellence.
• Own the Sales Leadership Team and executive reporting cycle: prepare, validate, and deliver monthly and ad hoc commercial performance reports; monitor subnational performance and proactively surface emerging trends and strategic insights to sales leadership
• Independently manage relationships with Commercial IT, Commercial Analytics, Finance/AP, and external vendors; lead CRM, MDM, data stewardship, and ISP data process improvements; represent the function as the primary operational point of contact in cross-functional forums
• Lead ad hoc reporting and analysis requests for commercial stakeholders; synthesize data into actionable insights that support field leadership decision‑making

Where You'll Work

This is a hybrid role requiring in-office collaboration 2-3x per week across our San Francisco and Palo Alto offices.

Who You Are

• 5+ years of progressive sales operations experience in the pharmaceutical or biotech industry, with a demonstrated track record of independent ownership of operational functions
• Demonstrated ability to independently identify operational needs and opportunities, lead the design and implementation of improvements, and drive outcomes within your area of responsibility
• Senior-level operations experience with full accountability for functional outcomes: field force operations, commercial fund management, CRM administration, data stewardship, and SLT reporting
• Advanced proficiency in MS Office (Excel, PowerPoint, Word); experience with Veeva CRM, PowerBI or comparable BI platforms, and commercial operational processes preferred
• Direct experience as a senior operational partner to pharmaceutical field sales leadership, including executive-level stakeholder communication and commercial leadership facing reporting
• Thrives in a fast-moving, lean, startup-stage commercial environment where roles carry broad accountability and independent judgment is essential
• Demonstrated ability to drive alignment and manage relationships across Commercial IT, Finance, Analytics, and field organizations; able to communicate effectively and credibly at all levels including senior leadership

At BridgeBio, we strive to provide a market‑competitive total rewards package, including base pay, an annual performance bonus, company equity, and generous health benefits. Below is the anticipated salary range for candidates for this role who will work in California. The final salary offered to a successful candidate will depend on several factors that may include but are not limited to the type and length of experience within the job, type, and length of experience within the industry, educational background, location of residence and performance during the interview process. BridgeBio is a multi‑state employer, and this salary range may not reflect positions based in other states.

Salary

$165,000-$200,000 USD

Financial & Rewards

• Market‑leading compensation
• 401(k) with employer match
• Employee Stock Purchase Program (ESPP)
• Pre‑tax commuter benefits (transit and parking)
• Referral bonus for hired candidates
• Subsidized lunch and parking on in‑office days

Health & Well‑Being

• 100% employer‑paid medical, dental, and vision premiums for you and your dependents
• Health Savings Account (HSA) with annual employer contributions, plus Flexible Spending Accounts (FSA)
• Fertility & family‑forming benefits
• Expanded mental health support (therapy and coaching resources)
• Hybrid work model with flexibility
• Flexible, \"take‑what‑you‑need\" paid time off and company‑paid holidays
• Comprehensive paid medical and parental leave to care for yourself and your family

Skill Development & Career Paths

• People are part of our growth and success story - from discovery to active drug trials and FDA pipelines, there are endless opportunities for skill development and internal mobility
• We provide career pathing through regular feedback, continuous education and professional development programs via LinkedIn Learning, LifeLabs, & BetterUp Coaching
• We celebrate strong performance with financial rewards, peer‑to‑peer recognition, and growth opportunities