Senior Manager, Revenue Operations

Talantir; Boston (MA); Hybrid; USD 104,000 - 186,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401K matching

Paid time off (PTO)

Job summary

SOPHiA GENETICS is hiring a Senior Manager, Revenue Operations in Boston, MA, hybrid work setup. You will design and optimize our commercial processes and analytics across the entire customer journey, partnering with Sales, Marketing, and Customer Success to drive revenue growth.

You will own forecasting, CRM discipline, and end-to-end lifecycle workflows, leading a global Sales and Channel Operations team while collaborating with cross-functional leaders to improve efficiency and outcomes.

Qualifications

• Bachelor’s degree or higher in business/finance or related field (MBA preferred).
• 7+ years in Sales/Revenue Operations with deep Salesforce ownership.
• 5+ years of global people management experience.
• Strong experience with Salesforce Sales Cloud & CPQ, order management, invoicing, and commercial workflows.
• Forecasting, pipeline review, and reporting; BI tools like Power BI or Tableau.
• Advanced Excel skills; proven project management and process improvement experience.
• Experience in subscription/consumption-based sales is a plus.

Responsibilities

• Lead design, execution and optimization of commercial processes, systems, and analytics across the full customer journey.
• Own revenue forecasting, dashboards, and analytics to inform GTM planning.
• Drive CRM discipline, opportunity reviews, and account planning across global sales teams.
• Align Sales, Marketing and Customer Success, defining handoffs and SLAs across regions.
• Design end-to-end customer lifecycle workflows from lead to revenue and ensure data consistency.

Skills

Communication skills

Global team leadership

Education

Bachelor’s degree in Business/Finance

7+ years Revenue Ops experience

5+ years people management (global)

Tools

Salesforce Sales Cloud

Salesforce CPQ

Order management

Forecasting & reporting tools

Power BI/Tableau

Advanced Excel

Job description

Why us

We believe there is a smarter, more data-driven way to make decisions in healthcare and our AI SaaS Platform enables that. You will have direct input into our mission to radically improve the outcomes for Cancer & Rare Disease patients globally. Enable our customers to push industry boundaries, as we pioneer into newly discovered fields and combine complex, multi-modal data for the first time!

This is an opportunity for someone with a passion to make their first healthcare move, or for someone with industry exposure to continue making a positive impact.

Your mission

We are hiring for a Senior Manager, Revenue Operations to help scale SOPHiA’s global go-to-market engine. This role leads the design, execution, and optimization of commercial processes, systems, and analytics across the full customer journey. The role reports to the Senior Director of Sales Operations and will directly manage the global Sales and Channel Operations team.

The value you add

Revenue Systems & Process

Partner with the business systems team to architect and optimize sales tech stack, including Salesforce, CPQ, order management, forecasting, and lifecycle tools. Implement and refine core sales processes including opportunity management, quoting, approvals, renewals, and channel workflows.

Analytics & Forecasting

Own commercial reporting, dashboards, and analytics across funnel, pipeline, bookings, and customer health. Support pipeline management and forecasting to enable accurate GTM planning. Conduct ad hoc analysis to inform growth strategy and resource allocation.

GTM Execution & Alignment

Drive discipline and data consistency in CRM usage, opportunity review, and account planning across global sales teams. Connect the efforts of Sales, Marketing, and Customer Success to align processes, handoffs, and SLAs. Design and optimize end-to-end customer lifecycle workflows from lead to revenue.

Cross-Functional Leadership

Collaborate with Revenue Operations, Enablement, Marketing, Finance, and Customer Experience to improve productivity and revenue execution. Partner with Sales leadership on territory design, target setting, and incentive structures.

Requirements

• Bachelor’s degree in Business, Finance, or related field (MBA preferred).
• 7+ years of Sales / Revenue Operations experience with deep Salesforce ownership.
• 5+ years of people management experience, including global teams.
• Strong experience with:
• Salesforce Sales Cloud and CPQ
• Order management, P.O.s, invoicing, and commercial workflows
• Forecasting, pipeline inspection, and reporting
• BI tools (Power BI, Tableau, or similar)
• Advanced Excel skills.
• Proven project management and process improvement experience.
• Experience in subscription and/or consumption-based sales models preferred.
• Consulting experience a plus.
• Strong communication skills and comfort operating in a fast-moving, global environment.

Benefits

• Outstanding Medical, Dental & Vision with 90% Employer Contribution
• Company matched 401K at 4%
• Company-paid short & long-term disability insurance
• FSA commuter benefits
• 20 Days PTO, increasing to 25 with tenure; 5 Days Sick and 14 Public Holidays
• Free EAP
• Sickness and Accident coverage through Helsana
• Meal Vouchers at 90CHF PM with our partner cafeteria
• A fun and engaging work environment, with Rest & Entertainment space, full stocked free coffee machine and free fruit/snacks
• Free parking in an easy to access location
• A strong social committee whose purpose is to make SOPHiA GENETICs both enjoyable as well as rewarding
• Forfait-Jour working types
• Health benefits for you and your family covered by 80% employer contributions
• Life Insurance and pensions contribution
• SWILE meal vouchers and home office allowances
• World's most innovative companies (Top 10)
• World's smartest companies (Top 50)
• 100 Best Places to Work in Boston
• Top 10 European Tech Startup
• Top 10 European biotechs startup to watch
• Top 25 East-Coast Biotech to watch

Our DNA

Like the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team. Things that bind us together. Those things are Relentless Curious; Resilient & Nimble and Fearlessly Adventurous

Our Virtues

At SOPHiA GENETICS we established our 7 Virtues to clarify how our principles show up each day through action. We Decide; We Do; We Collaborate; We Innovate; We Empower; We Adapt and We Learn. At the centre of our Virtues is our Mantra, We Care, which provides a constant reminder of the compassionate, benevolent, and hopeful nature of our mission and how it should be threaded through each of our Virtues and everything we do. Learn more about our DNA and Virtues on our Careers portal

The Process

We use the power of AI to help our partners make decisions. If you’re utilising AI in your search and application process, why not use some of these prompts, or read our AI guide.

‘What impact can I expect to have on the world by working at SOPHiA GENETICS?’

‘I have an interview with SOPHiA GENETICS. What should I know before I meet with them?’

‘I am a *job title* - What can SOPHiA GENETICS offer my career?’

Starting Date

Q1 2026

Location

Boston, MA or Rolle, CH - Hybrid work schedule

Contract

Permanent, full time

MA Pay Range

$104K - $186K

Disclaimer

The estimated pay range represents a good faith estimate of what the Company expects to pay a successful applicant for the listed position and applies specifically to candidates based in Massachusetts. Due to various factors, the estimated pay range may vary in other locations. Should the level or location of the role change during the hiring process, the applicable base range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, job related skills, years of experience, location, relevant education or training, internal equity, and alignment with market data. The range does not include benefits, and if applicable, bonus, commission, or equity.