Senior Manager, Retail Sales & Account Development

Grownsy; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Bonus: Performance-based bonus

Fully remote (U.S.-based)

Job summary

Grownsy seeks a seasoned Retail Account Management & Business Operations lead to own day-to-day execution for major U.S. retail accounts.

You will serve as the primary local contact for buyers and cross-functional teams, coordinating pricing, listings, replenishment, and marketing activities to drive growth and profitability. You will collaborate with the China-based leadership to expand store distribution, launch new products, and optimize the U.S.

Qualifications

• 5-8+ years of experience in retail sales, key account management, or business development.
• Hands-on experience with major U.S. retail accounts (Target, Walmart, Costco, Babylist).
• Strong understanding of retail pricing, listings, inventory, replenishment, and promotions.
• Proven ability to manage multiple accounts independently and drive execution.
• Excellent written and spoken English; comfortable remote collaboration.

Responsibilities

• Take ownership of day-to-day management and operational execution of existing U.S. retail accounts.
• Serve as primary local contact for retail buyers and stakeholders, maintaining regular communication.
• Coordinate pricing strategies across channels to ensure consistency.
• Manage and optimize retail product listings and online merchandising.
• Develop replenishment plans based on sales trends and retailer requirements.
• Monitor inventory, POs, sell-through, WOS, stock levels, and risks.
• Coordinate retail marketing investments, campaigns, and ROI.
• Plan and manage promotional calendars and pricing promotions.
• Organize buyer meetings and business reviews with reports and forecasts.
• Work with retailer operations to resolve POs, product setup, inventory, logistics, compliance.
• Monitor in-store execution and merchandising; assess shelf conditions.
• Conduct regular store visits and follow up with partners on improvements.
• Track account performance and identify opportunities to improve sell-through and profitability.

Skills

Retail sales

Key account management

Retail operations

Business development

Channel expansion

Tools

Vendor portals

Retail systems

Job description

A. Retail Account Management & Business Operations

• Take ownership of the day-to-day management and operational execution of existing U.S. retail accounts, including Target, Walmart, Costco, Babylist, and other retail partners.
• Serve as the primary local point of contact for retail buyers, category managers, retail operations teams, and other key stakeholders, maintaining regular communication and strong working relationships.
• Coordinate pricing strategies across different sales channels, ensuring consistency and minimizing potential pricing conflicts between Amazon and retail partners.
• Manage and optimize retail product listings, including product content, images, descriptions, assortment information, and online merchandising performance.
• Develop and execute replenishment plans based on sales trends, inventory levels, forecasts, and retailer requirements to maintain healthy inventory and product availability.
• Monitor and manage retail inventory, purchase orders, sell-through, weeks of supply (WOS), stock levels, and potential out-of-stock or overstock risks.
• Coordinate retail marketing investments and advertising activities, including promotional campaigns, retail media, sponsored placements, and other marketing opportunities, while monitoring performance and ROI.
• Plan, coordinate, and manage retail promotional calendars, pricing promotions, discount programs, and seasonal campaigns in alignment with retailer requirements and overall channel strategy.
• Organize and participate in regular buyer meetings and business reviews, preparing sales reports, performance updates, forecasts, and actionable growth recommendations.
• Work closely with retailer operations teams to resolve daily business issues related to purchase orders, product setup, inventory, logistics, compliance, deductions, and other operational requirements.
• Monitor in-store execution and merchandising performance, including product placement, shelf presentation, assortment compliance, pricing accuracy, promotional displays, and store-level availability.
• Conduct regular store visits to assess shelf conditions, competitor activities, product visibility, and execution quality, and follow up with retail partners or field teams on improvement opportunities.
• Track account performance and proactively identify operational gaps, risks, and opportunities to improve sell-through, profitability, and overall account performance.

B. Business Development & Channel Expansion

• Drive growth within existing retail accounts by identifying opportunities for new product launches, assortment expansion, additional SKU listings, and increased store distribution.
• Work closely with the China-based sales leadership team to develop new product assortment plans and retail launch strategies based on retailer needs, market trends, and consumer insights.
• Identify opportunities to expand existing retail partnerships, including increasing store counts, improving product placement, and securing additional retail distribution.
• Proactively identify, prospect, and develop new retail channel opportunities across mass-market retailers, specialty baby retailers, consumer electronics retailers, and other relevant channels.
• Build relationships with new retail buyers and key decision-makers to generate business opportunities and expand Grownsy's U.S. retail network.
• Support the full business development process, including retailer prospecting, buyer presentations, product proposals, commercial negotiations, assortment discussions, and new account onboarding.
• Monitor market trends, competitor activities, retail developments, and consumer demand to identify potential growth opportunities.
• Work with internal teams to develop actionable business plans and sales initiatives that support Grownsy's long-term growth in the U.S. market.

C. Cross-Functional Collaboration & Business Reporting

• Work closely with the China-based Head of B2B Sales to align account priorities, business targets, growth strategies, and execution plans.
• Act as the key local execution partner, translating business priorities into actionable plans and ensuring timely follow-through with U.S. retail partners.
• Collaborate with internal marketing, product, e-commerce, supply chain, logistics, and operations teams to ensure smooth execution of retail business activities.
• Provide regular updates on account performance, sales forecasts, inventory status, retail developments, and business opportunities.
• Identify problems proactively, provide practical solutions, and drive cross-functional follow-up to ensure business objectives are achieved.

Who You Are

• 5-8+ years of experience in retail sales, key account management, retail operations, or business development, preferably within baby/juvenile products, consumer electronics, CPG, or consumer goods.
• Hands-on experience managing major U.S. retail accounts, preferably with retailers such as Target, Walmart, Costco, Babylist, or comparable national retail chains.
• Strong understanding of U.S. retail business operations, including retail pricing, product listings, inventory management, replenishment, promotions, retail marketing, and sell-through management.
• Experience working with retailer vendor portals, retail operational systems, purchase orders, inventory reporting, and supply chain coordination.
• Proven ability to manage multiple retail accounts independently and drive day-to-day business execution.
• Strong analytical skills with the ability to interpret sales data, inventory performance, forecasts, weeks of supply, and retail performance metrics to identify business opportunities and risks.
• Experience in retail marketing, retail media, promotional planning, and in-store merchandising is highly preferred.
• Strong communication and relationship-building skills, with the ability to work effectively with retail buyers, category managers, and cross-functional retail teams.
• Demonstrated business development capabilities, including identifying new opportunities, presenting products, negotiating commercial terms, and expanding existing accounts.
• A proactive, hands-on, and accountable mindset, with the ability to manage details, solve problems, and follow through on execution without constant supervision.
• Comfortable working independently in a remote environment and collaborating with a China-based headquarters across different time zones.
• Strong organizational, project management, and multitasking skills.
• Willingness to travel within the U.S. for retailer meetings, store visits, trade shows, and business development activities.
• Excellent verbal and written English communication skills.
• Compensation: Competitive salary based on experience, qualifications, and location.
• Bonus: Performance-based bonus opportunity tied to account growth and business development.
• Work Model: Fully remote, U.S.-based position.
• Travel: Regular domestic travel for retailer meetings, store visits, and business development activities.
• Culture: Entrepreneurial, collaborative, and supportive global team culture.
• Growth: An opportunity to play a key role in scaling the U.S. retail business of a fast-growing global baby care brand, working closely with company leadership and having direct impact on business growth.

What Success Looks Like

Success in this role will be measured by your ability to:

• Effectively manage and grow existing retail accounts through strong day-to-day account management and operational execution.
• Improve retail sales performance, sell-through, inventory health, and overall account profitability.
• Ensure effective execution of retail pricing, product listings, replenishment, marketing, and promotional plans.
• Build strong working relationships with retail buyers and operational teams.
• Expand existing retail partnerships through new product launches, additional SKUs, and increased store distribution.
• Identify and develop new retail business opportunities to expand Grownsy's U.S. offline presence.
• Act as a reliable local business partner to the China-based B2B sales leadership team, ensuring strong communication, accountability, and execution.

Grownsy is an equal opportunity employer. We are committed to building an inclusive and collaborative working environment and welcome qualified candidates from diverse backgrounds.