Senior Manager, Research & Insights—Consumer Strategy

Morgan Street Holdings; Chicago (IL); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

Parental leave

401(k) matching

Job summary

tms is seeking a Director, Research and Insights in Chicago to lead qualitative and quantitative research across packaging, strategy and user experience. You will partner with client and internal teams to deliver insights that inform strategic decisions and drive growth.

The role requires 12–15 years of experience in consumer insights or related fields, strong stakeholder influence, budget and vendor management, and hands-on research design.

Qualifications

• 12–15 years of progressive experience in consumer insights or related fields.
• Experience influencing senior stakeholders.
• Experience managing research budgets and vendor relationships.
• Hands-on experience: framing proposals, recruiting, moderating, data analysis, reporting and presenting results.

Responsibilities

• Establish and own the Research & Insights strategy aligned to business growth and client needs.
• Advise stakeholders with consumer, market and customer intelligence.
• Lead end-to-end research projects from objectives to reporting and presentation.
• Develop capability roadmap including methodology innovation and vendor partnerships.
• Own annual Research & Insights budget and investments.

Skills

Stakeholder management

Research strategy

Qualitative methods

Quantitative methods

Budget management

Vendor management

Proposal writing

Survey design

Statistical analysis

Qualtrics/SPSS

Autonomous work

Education

University degree in Marketing/Market Research

Tools

Qualtrics

SPSS

Microsoft Office

Job description

tms is seeking a Director, Research and Insights in Chicago to lead qualitative and quantitative research across packaging, strategy and user experience. You will partner with client and internal teams to deliver insights that inform strategic decisions and drive growth.

The role requires 12–15 years of experience in consumer insights or related fields, strong stakeholder influence, budget and vendor management, and hands-on research design.