Senior Director, Consumer Insights & Strategy

tms; Chicago (IL); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Hybrid work model

401(k) with company match

Tuition reimbursement

Job summary

tms seeks a Senior Manager, Research & Insights to join our Global Consumer Strategy team. You will provide qualitative and quantitative research and insights across the organization, supporting packaging, strategy, and user experience.

You will lead research projects end-to-end, define methodologies, manage budgets, and collaborate with senior leadership to drive business impact and client value.

Qualifications

• University degree in Marketing, Innovation, Market Research, Insights or related field with 12–15 years of progressive experience in consumer insights or related fields.
• Experience in both qualitative and quantitative research methods; quantitative skills are essential.
• Proven ability to influence senior stakeholders and manage multiple stakeholders and projects.

Responsibilities

• Establish and own the Global Consumer Strategy Research & Insights strategy aligned with business growth, client retention, and capability development.
• Act as senior insights advisor to key stakeholders, shaping strategic decisions through consumer intelligence.
• Partner with client leadership to identify growth opportunities and develop insight-led solutions.

Skills

Influence stakeholders

Qualtrics surveys

SPSS

Research methodologies

Budget management

Project management

Qualitative insights

Quantitative insights

Education

Bachelor's degree in Marketing/Insights

Tools

Qualtrics

SPSS

Microsoft Office

Excel

Job description

tms seeks a Senior Manager, Research & Insights to join our Global Consumer Strategy team. You will provide qualitative and quantitative research and insights across the organization, supporting packaging, strategy, and user experience.

You will lead research projects end-to-end, define methodologies, manage budgets, and collaborate with senior leadership to drive business impact and client value.