Senior Process & Data Stewardship Lead (Hybrid)

Capital One Group; McLean (VA); Hybrid; USD 164,000 - 187,000; Full time

Job summary

Capital One is seeking a Senior Manager, Process Management within the EPXS CIC to lead a team of process managers, drive process improvements, and ensure data integrity across the Customer Information lifecycle. You will collaborate with Product and Tech teams to deliver standardized data sources and mentor data stewards to achieve operational excellence.

The role requires strong leadership, analytical skills, and the ability to influence stakeholders across the organization in a dynamic agile

Qualifications

• Bachelor’s degree required in business or related field.
• 2+ years in process management and project management.
• 2+ years in people management and relationship management.

Responsibilities

• Lead a team of process managers to deliver efficient processes and drive results.
• Oversee data lifecycle and governance, focusing on Customer Information assets.
• Collaborate with Product and Tech teams to deliver standardized data sources.
• Provide leadership and mentorship to data stewards and drive process improvements.

Skills

Process management

Project management

People management

Relationship management

Lean/Six Sigma

Education

Bachelor’s degree (Business Admin/Accounting/Management/Human Resources or Economics)

Master’s degree in Business/Process/Project Management, Risk Management, CS/IS

Job description

Capital One is seeking a Senior Manager, Process Management within the EPXS CIC to lead a team of process managers, drive process improvements, and ensure data integrity across the Customer Information lifecycle. You will collaborate with Product and Tech teams to deliver standardized data sources and mentor data stewards to achieve operational excellence.

The role requires strong leadership, analytical skills, and the ability to influence stakeholders across the organization in a dynamic agile